Specialist, Customs - HybridRequisition Id: 375542Business Unit: LTLLocation:Ann Arbor, MI, US, 48105What you’ll need to succeed as a Customs Specialist at XPOMinimum qualifications:
1 year of related work experience
Strong computer and typing skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
2 years of office experience dealing with corporate customers, or inbound/outbound call center experience
Bilingual in English and Spanish
Cross-border and customs brokerage experience
Working knowledge of the transportation industry
Strong problem-solving and investigative skills to bring issues to resolution
Excellent written and verbal communication skills
Pleasant and professional phone etiquette
Able to multitask, prioritize workload and remain highly organized
About the Customs Specialist jobPay, benefits and more:
Pay starts at $19.00
3rd Shift, 7:00PM-3:30AM
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 13 days PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day:
Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information
Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders
Recognize and resolve documentation errors
Assist drivers with shipment and trip information relative to crossing the border
Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers
Maintain accurate shipment history and audit integrity
#LI-HybridAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=enUS) .