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Avalon Housing is a non-profit supportive housing provider created in 1992 as a long-term solution to homelessness. Avalon owns and operates apartments at sites throughout Ann Arbor, manages rent vouchers with private landlords, and partners with both the Ann Arbor and Ypsilanti Housing Commission to provide housing alternatives for formerly homeless adults and families throughout Washtenaw County.
Our Single Adult Support Coordinators provide outreach, intensive case management, care coordination, community building, and housing support services to households in scattered sites, both Avalon owned and with private landlords. The individuals served by this position face many challenges including multimorbid conditions, mental illness, substance abuse disorders, and/or chronic medical conditions alongside a history of experiencing chronic homelessness.
Utilizing a Housing First approach, the Single Adult Services team works closely with tenants to help achieve housing stability and move beyond experiences of homelessness. Services staff also collaborates with community partners to ensure the coordinated delivery of a broad range of services that meet the mental, physical, psycho-social and housing needs of the individuals either through direct service or linkage to appropriate resources.
Job Responsibilities:
Provide direct case management and/or coordinate with case management in the community to provide continuity of service for participants.
Meet documentation requirements as dictated by program need
Achieve proficiency in utilizing relevant database systems
Participate in on-call rotation and occasional evening and weekend work as necessary
Communicate effectively with local community and external agencies; successfully foster relationships which enable needed resources to be accessed.
Assertively locate, outreach, and engage individuals on the streets, in shelters, ERs, or other outlying/non-traditional settings
Maintain lease and compliance files in an orderly, up-to-date manner.
Provide ongoing, active outreach and creative engagement to tenants
Conduct comprehensive assessments and help tenants develop action plans to achieve goals
Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans.
Assist tenants in developing basic life skills including tenant rights and responsibilities and maintaining an apartment
Provide budgeting/financial literacy support, assist tenants in attaining or increasing income as appropriate
Negotiate and advocate with external community resources
Link tenants to employment opportunities and skill development opportunities
Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
Assist tenants with conflict resolution among tenants and neighbors
Provide crisis intervention as needed
Participate in staff meetings and training sessions
Other duties as assigned
Supplemental Job Duties:
Work with clients in their homes, in community centers, and in the larger community
Attend staff meetings, retreats and professional training sessions
Research and identify suitable affordable housing opportunities and recruit landlords
Assist tenants as needed with activities of daily living such as transportation, housekeeping, meal preparation, medication, shopping, laundry, or other hands on assistance
Required Qualifications
Bachelors or Masters degree in a social or behavioral science or relevant field or three years of relevant experience
Experience working with similar populations, including people who are experiencing homelessness and people with mental illness, chronic health, and/or addiction disorders
Desired Skills and Abilities
Ability to effectively work with diverse populations in a non-judgmental way
Capacity to respond to crisis situations
Strong communication skills both verbal and written
Strong problem-solving skills
Ability to give and receive constructive feedback
Ability to recognize appropriate boundaries with clients
Proven flexibility and creativity
Ability to work as part of a team
Must possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need
Strong organizational skills
Capacity to respond to crisis situations
Interest and experience in working with individuals who are difficult to engage and refer to traditional programs, subscribe to a philosophy of tolerance and ability to engage with individuals in their current stage of change, expressed knowledge, acceptance, and/or experience with principles of harm reduction
Ability to communicate and work effectively with staff from various backgrounds
Ability to work flexible hours as required by programs and staffing needs including occasional evenings and weekends
Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to work well with multicultural communities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, drive a vehicle with passengers, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems.
A valid drivers license and reliable transportation is required.
Salary: Commensurate with experience and qualifications
Benefits: Excellent benefits package, including Health, Dental & Vision, generous vacation and holidays, optional 403b and more.
Reports to: Single Adult Services Team Leader
Status: Full-time, Salary non-exempt
To apply please send a resume, cover letter, and references to jobs@avalonhousing.org or mail to:
Avalon Housing, Inc., Attn: Personnel
1327 Jones Drive, Suite 102
Ann Arbor MI 48105
This posting will remain open until the position is filled.
Please include the job position title in your email subject line.
Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse racial and ethnic backgrounds, as well as historically marginalized groups. This includes but is not limited to underrepresented gender identities, sexual/romantic orientations and/or relationship structures, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder, and people with underrepresented religious and/or socio-economic backgrounds. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories until an offer of employment is extended. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position. We are committed to transparency about our decision making process, and will seek clarifying information from an applicant to help us make a determination in this regard.
Vacancy expired!