Job Details

ID #46009077
State Michigan
City Auburnhills
Job type Permanent
Salary USD Market Market
Source Stefanini
Showed 2022-09-26
Date 2022-09-25
Deadline 2022-11-23
Category Et cetera
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Deskside Technician II

Michigan, Auburnhills, 48326 Auburnhills USA

Vacancy expired!

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside servicesMay need to be available to provide support at other client locations as neededOther duties as assigned What you'll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're differentBrazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making; Take a look for yourselfHere's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY

Audio and video Specialist Customer Service Focused - High desire to learn new technologies Able to work with Executives and Administrators in highly professional manner Extremely reliable Skills in Streaming events via OBS (Open Broadcast Studio) Skills in conference room and Large event space AV Skills in running large event space events, AV switching, streaming, Audio controls, microphones Skills in basic break/fix/troubleshooting of AV equipment in conference rooms Familiar with Crestron room controls Familiar with sounds systems and configuration Familiar with AV design and implementation a plus.

Vacancy expired!

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