Vacancy expired!
- Minimum of 6-8 years administration experience on Microsoft Windows platform.
- Excellent hands on experience on Windows Platform with 2019/2016/2012/2008/2003/2000 operating systems.
- Good knowledge on management and troubleshooting of Virtualization platform based on VMWare.
- Good experience in Mid-range/Enterprise Servers Hardware IBM, HP & Dell Hardware
- Strong knowledge and Hand-on Experience in Managing and troubleshooting Windows Failover and NLB clusters.
- Strong knowledge on vSphere 5.5/ 6/ 6.5 administration. Managing and Troubleshooting ESXi Servers
- Strong knowledge about user administration and File system management activities.
- Excellent experience in OS Hardening, performance, and OS tuning.
- Strong Knowledge on Microsoft KMS (Key Management Server)
- Excellent experience in Terminal servers (Admin mode), File/Print Servers, WSUS etc.
- Good knowledge on Virtual Machine management
- Good Knowledge on VMware management tools - VCOPS/SRM/VUM-Update Manager
- P2V migrations using tools
- Strong knowledge and hands on experience on Installing, Configuring & Troubleshooting Hyper-V infra
- Good troubleshooting experience on Windows Hyper-V clustering issues.
- Good understanding and knowledge on Hyper-V Networking & Clustering.
- Strong experience in P2V & Live migrations.
- Good knowledge on firmware & BIOS upgrade on Blades/Chassis/Rack - HP, Cisco UCS and Hitachi
- Fair knowledge and working experience in SCVMM-2012/2016 & 2019
- Monitoring of logs and alerts / Patch management for Wintel & VMware infra
- Fair Knowledge in Active directory, DNS, DHCP
- Fair knowledge on scripting
- Basic Knowledge on backup solutions VERITAS, NetBackup, IBM TSM, HP DP or EMC Networker (At least one).
- Basic knowledge on Storage and SAN switches.
- Ability to acquire new skills & keep them updated
- Should be able to do Capacity Planning
- Should be able to Perform Root Cause Analysis for the incidents
- Respond to and resolve Incidents, Problems, Service Requests, and change requests while adhering to customer guidelines and policies
- Perform installations, configurations, testing, troubleshooting, migrations, relocations, and decommissions activities.
- Coordinate with third parties for hardware replacements, firmware upgrade.
- Define and document maintenance plan
- Administer and manage operations activities, including creating, enhancing and managing automation.
- Validate that best practices, company standards are being followed
- Provide recovery assistance for applications
- Create and coordinate third party and OEM cases
- Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems.
- Perform Root Cause Analysis for the incidents.
- Drive & resolve all Incidents, Problems, Service Requests and Change Requests while adhering to customer guidelines and policies.
- Perform installations, configurations, testing, troubleshooting, migrations, relocations, and decommissions activities.
- Enhance customer satisfaction by responding to all customer filed issues and providing relief by driving visibility of the issues upstream to ensure they get fixed.
- Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of the environment for enhanced customer satisfaction.
- Define and document maintenance plan & provide on-site support at data centre for infrastructure maintenance activities when required.
- Engage and co-ordinate with OEM & third parties for hardware replacements, firmware upgrade.
- Administer and manage operations activities by creating, enhancing, and managing automation wherever applicable & validate that best practices & company standards are being followed.
- Provide recovery assistance for applications.
- Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners. Meeting SLA in time to fix the errors and problems.
- Good communication & documentation skills and ability to learn new technologies quickly. Good time management skills & ability to work in 24x7 environment in shift roster and attend calls when assigned.
- Good Knowledge on AWS Cloud.
- Strong Knowledge on Monitoring tools is an added advantage.
- Microsoft Windows certification is an added advantage.
- Accepts Responsibility
- Openness
- Positive attitude
- Integrity
- Commitment
- Organized
- Proactive
Vacancy expired!