Job Searchi - jobSearchi.com

Job Details

ID #21193621
State Michigan
City Detroit metro
Job type Permanent
Salary USD other other
Source Rocket Companies, Inc.
Showed 2021-10-16
Date 2021-10-15
Deadline 2021-12-13
Category Et cetera
Create resume

Application Support Analyst

Michigan, Detroit metro, 48226 Detroit metro USA

Vacancy expired!

Minimum Qualifications
  • Passion for working with and learning new technologies
  • Ability to multitask and work well under pressure
  • Strong communication and troubleshooting skills
  • Ability to effectively prioritize and execute tasks in a fast-paced environment?
  • Highly self-motivated and directed?
  • Ability to work the afternoon shift (2:00 p.m. to 11:00 p.m.)
Preferred Qualifications?
  • Application support experience
  • Programming or SQL experience
Job SummaryThe Application Support Analyst is the lifeline for all users of our home-grown world-class technology. Application Support Analysts handle all incoming requests for assistance and work independently or with others to resolve issues while giving exceptional customer service to internal and external team members and clients.?

Responsibilities
  • Troubleshoot basic application and website-related issues
  • Receive and respond to incoming error messages from internal applications
  • Maintain responsibility for system and user administration for the entire organization
  • Receive and respond to incoming help requests
  • Identify and learn appropriate software used and supported by the organization
  • Work with a team of developers and business analysts to resolve production issues
  • Respond with a sense of urgency to all requests for assistance
  • Be available for overnight and weekend support rotations a minimum of twice per year
  • Be available to work early or stay late to ensure all issues are handled promptly
Who We AreDetroit-based?Rocket Companiesis a family of businesses providing simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, Rocket Mortgage?, which was founded in 1985. Today, we're a publicly traded company involved in several different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.?

DisclaimerThis is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.?

Vacancy expired!

Subscribe Report job

Related jobs

»Desktop Support Technician
2021-10-15
»Domo Data Analyst (REMOTE)
2021-10-15
»Hospital Revenue Cycle Analyst
2021-10-15
»Center Support
2021-10-15
»Security Analyst- IT
2021-10-15
»Project Delivery Senior Analyst - Senior Data Governance Engineer - PDM
2021-10-15
»Departmental Analyst (Trainee) 9-P11 - Road to Restoration (Limited Term)
2021-10-15