Job Details

ID #21403425
State Michigan
City Detroit metro
Job type Permanent
Salary USD TBD TBD
Source TekPartners
Showed 2021-10-20
Date 2021-10-19
Deadline 2021-12-17
Category Et cetera
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Deployment Lead

Michigan, Detroit metro, 48201 Detroit metro USA

Vacancy expired!

Title: Deployment Lead

Location: Detroit, MI ( hybrid )

Work Requirements: Third-party candidates are not being considered at this time; Candidates must have valid authorization to work in the US as a W2 employee.

Overview: This person is the single point of contact for the Build quality and stability of our insurance applications in Pre-prod environments. The ideal candidate should be an instinctual problem solver, passionate about continuous process improvements and embrace our values, passion, accountability and collaboration.

Job Responsibilities:

  • Develop SME knowledge of our Insurance applications/infrastructure and how they interact with each other and be able to debug application issues independently.
  • Partner with Agile Scrum teams to develop application deployment plans.
  • Plan, facilitate and co-ordinate the delivery of application builds, per deployment schedule.
  • Be the single point of contact for Transition management and Release management for our Insurance branch.
  • Perform incident management - triage and assess deployment issues in pre-prod environments.
  • Shield development teams from engaging in triages unless a new code build is needed.
  • Responsible for the communication of impacts, status and target duration for resolution.
  • Conduct incident root cause analysis and document results.
  • Maintain detailed record of patterns to identify and proactively address recurring issues.
  • Implement DevOps and monitoring capabilities to assist with the delivery/triage process.

Other Key Duties & Responsibilities:

  • Performs as the Deployment lead for a given set of applications within Insurance.
  • Each application has one or more development squads associated with it.
  • Deployment Managers work with onshore and offshore developers and onshore and offshore Deployment Managers to provide services as described below.

For assigned applications:

  • Ensure that Dev and Model environments are up and ready for software developers on ongoing basis. Conduct application health checks as needed after patches or restarts.
  • Coordinate software deployments for Dev, Model and Prod environments in support of scope and schedule established by development squad (Scrum Master/Product Owner).
  • This includes creating Change Requests (CRs), gathering deployment instructions, running/overseeing deployments, and communicating deployment status.
  • Ensure that release entry and exit gating criteria are met and reviewed/assessed by impacted business and technology teams.
  • For Production deployments, this includes transitioning to Sustain, which is an established process for Insurance
  • Oversee and/or execute code merges as needed to support release schedules or testing needs.
  • Schedule vulnerability tests as needed with security teams, and review results after tests, distribute to development squads for analysis, track any findings in central corporate tool.
  • Coordinate database refreshes for Dev and Model environments as needed (typically driven by business needs).
  • Participate in defect triage as needed and work with development squads / vendors to resolve prioritized defect fixes.

As a member of the DevOps team:

  • Provide backup support for the other Deployment Managers as needed.
  • Identify automation opportunities and participate in / support automation of work associated with Deployment Management across Insurance.
  • Identify release scope or schedule issues/risks and escalate as appropriate to development or sustain
  • Develop and maintain strong relationships with business and vendor resources.

Mandatory Qualifications:

  • Prior Developer, Release Manager, or Technical Delivery experience is preferred
  • 7+ years in a technical role or equivalent
  • Ability to work autonomously, solving complex problems in an ambiguous environment
  • Knowledge of the software development process (Agile, iterative and waterfall)
  • Prior experience with Agile transformation is a plus
  • Superior interpersonal and conflict resolution skills
  • Ability to negotiate and build consensus with various stakeholder groups
  • Analytical approach; strong problem solving and root cause identification skills
  • Strong communication skills, both written and verbal

Desired Skills

  • Strong MS Office Suite knowledge: Project, Excel, Visio and PowerPoint

Vacancy expired!

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