Job Details

ID #21194051
State Michigan
City Detroit metro
Job type Permanent
Salary USD other other
Source Rocket Companies, Inc.
Showed 2021-10-16
Date 2021-10-15
Deadline 2021-12-13
Category Et cetera
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Disaster Recovery Program Manager

Michigan, Detroit metro, 48226 Detroit metro USA

Vacancy expired!

Minimum Qualifications?
  • 5 Years of experience successfully supporting a business continuity program or crisis management program(s)
  • 3 years of experience in disaster recovery or IT service management program management
  • 3 years of experience in disaster recovery planning and execution
  • 3 years of experience analyzing system failures to minimize outages and interruptions
  • Demonstrated ability to work in high-pressure environments
  • Demonstrated ability in building and improving disaster recovery plans
  • Knowledge of client server architectures, including TCP/IP, DNS, DHCP, firewalls and associated technologies
  • Advanced knowledge of cloud disaster recovery concepts, strategy and standards
  • Advanced knowledge of technology compliance requirements and their relationship to production processes
  • Knowledge of SANS, clustering and virtualization concepts
  • Familiarity with relevant standards such as ISO 22301, NIST, FFIEC, FEMA National Incident Management System, etc.
  • Professional certification(s) in business continuity, disaster recovery and/or crisis management
  • Results-oriented and accountability-minded
Preferred Qualifications?
  • Bachelor?s degree or equivalent in work experience
  • Project or program management experience
  • Professional certification: Certified Business Continuity Professional/Manager (CBCP) (CBCM) (MBCP), Certified Disaster Recovery Engineer (C/DRE) or other relevant certification(s)
  • ITIL Foundations, V3
Job SummaryThe Disaster Recovery Program Manager is responsible for leading disaster recovery response and improving the recovery capability of our clients. They are an integral part of the business continuity and disaster recovery program by ensuring all critical systems and applications are resilient and recoverable in the case of disruptive events. This includes identifying critical IT assets, planning for disaster recovery tests and evaluating recovery risks to support the improvement of recovery capabilities. They serve as a subject matter expert on the recovery of critical IT systems and applications and the response protocols for IT incident management in alignment with business recovery plans.

Responsibilities
  • Manage projects in the disaster recovery program through the project lifecycles of initiation, planning, execution and closure to ensure service commitments are valuable and delivered on time
  • Identify valuable metrics that provide momentum in driving program value
  • Identify, analyze and align disaster recovery requirements with business recovery capabilities
  • Collaborate with other BC/DR team members to align business recovery requirements with IT recovery capabilities to ensure recovery plans are comprehensive and robust
  • Develop disaster recovery policies, standards, guidelines and requirements for both on-premise and cloud applications/systems
  • Standardize the disaster recovery processes and procedures across all critical applications and business units
  • Ensure process/procedural changes are effectively communicated to affected teams
  • Gather and analyze disaster recovery and risk data to influence risk-aware decision-making specific to technology recovery capabilities?
  • Lead testing of disaster recovery services
  • Conduct and document disaster recovery exercises
  • Research opportunities to improve system and application recoverability?
  • Track and report on the progress of IT recovery-specific projects
  • Support client-specific annual disaster recovery testing/training requirements
  • Provide support to clients during third-party risk reviews, assessments and reporting
  • Provide support during incidents, widespread outages, disasters or crises that have the potential to require activation of response plans
  • Prepare documentation in preparation for audits and/or regulatory reviews
  • Provide general compliance and internal/external audit support
  • Serve as the primary Disaster Recovery Program Manager as a member of the Crisis Management Team
  • Work closely with Crisis Management team members to continually mature and improve the response to disruptive events
  • Communicate with team members at all levels on the status of recovery services, capabilities and events
Who We AreRocket Companiesis a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage?, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. And we're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.

DisclaimerThis is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.?

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