Job Details

ID #21192517
State Michigan
City Detroit metro
Job type Permanent
Salary USD other other
Source Rocket Companies, Inc.
Showed 2021-10-16
Date 2021-10-15
Deadline 2021-12-13
Category Et cetera
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Team Leader, Communication Operations

Michigan, Detroit metro, 48226 Detroit metro USA

Vacancy expired!

Minimum Qualifications?
  • 6 years of experience with an email software application
  • Proficiency in email service provider platforms (Salesforce Marketing Cloud)
  • Proficiency in email deliverability analytic software
  • Knowledge in digital asset management systems
  • Knowledge in HTML/CSS email Coding
  • Knowledge of project Management Systems
Preferred Qualifications?
  • Marketing experience with leadership responsibilities
  • Bachelor's degree in Computer Science, Engineering, Information Systems, Information Technology, Marketing, or a related field?
Job SummaryThe Team Leader of Communication Operations acts as a subject matter expert and develops the marketing communication operations team. They oversee all aspects of the email marketing process, including the administration, monitoring and maintenance of email software infrastructures and applications. They collaborate with Marketing, Data, Product and Technology teams to take existing platforms and resources and scale them to drive stronger and more effective communications.

Responsibilities
  • Lead and develop team members to deliver flawless execution and grow the team's skills
  • Improve team operational processes and tools to drive efficiency and accuracy
  • Collaborate with senior leadership, business partners, team members and analysts to design, execute and evaluate programs and campaigns
  • Develop and oversee client relationship management marketing strategies across email, SMS and push efforts to meet marketing team and business goals
  • Manage the relationship with our email service provider and all other email vendors
  • Ensure marketing best practices are maintained within and across channels and tactics
  • Create relevant reporting and analytics to provide insight into issues and opportunities
  • Monitor email deliverability across multiple platforms
  • Communicate team and project updates to senior leadership?
Who We AreDetroit-based?Rocket Companiesis a family of businesses providing simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, Rocket Mortgage?, which was founded in 1985. Today, we're a publicly traded company involved in several different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.?

DisclaimerThis is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

Vacancy expired!

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