Technical Support job vacancy in Detroit metro, Michigan Skywalk Global

Vacancy expired!

Technical SupportLocation : Detroit,MIInterview : RemoteEnvironment : HybridDuration : 1 year

Local Candidates Only

JOB DUTIESDevelops specifications for databases, communication systems, hardware, network, security, storageand software configurations.Develops operational and installation procedures for communication systems, hardware, network,security, storage and software.Serves as liaison with users concerning requests, usage, standards, security, and other developmentaland production matters.Develops structured diagrams for the specifications of databases, communication systems, computer orstorage area networks, security or network programs.Develops, compiles, maintains and documents configurations of the following: databases, servers,computers, security and network monitor systems, packaged programs, macros, utilities, andcommunication systems.Develops guidelines and upgrade techniques of new operational procedures for the support ofdatabases, hardware systems, operating systems software, network systems software, security andclient server systems.Develops and implements databases, communication systems, storage area networks, security andapplications with user departments, vendors, and data centers.Develops and implements the directory configurations, messaging configurations, and state-wideoperating systems which include communication systems (servers, routers, switches and hubs).Develops the gateways, filters and interfaces related to state-wide messaging and communicationsystems.Develops detailed systems operations designs.Tests programs and systems and integrates system modules.Converts and implements new systems or upgrades existing systems.Develops, implements, and monitors information technology quality assurance standards.Develops cost estimates for systems development and upgrades to existing systems.Evaluates network services equipment and software for purchase; recommends new configurations,provides training or arranges for vendor training for system users.Evaluates, implements, and provides customer support for third-party software systems in a client serverenvironment.Maintains records and prepares reports and correspondence related to the work.Performs related work as assigned.

Skills Information Technology Programmer/Analyst 12 (Lead Worker)Oversees the work of professional Information Technology staff by making and reviewing workassignments, establishing priorities, coordinating activities, and resolving related work problems.Information Technology Programmer/Analyst 12 (Senior Worker)Performs, on a regular basis, professional Information Technology assignments, which have beenrecognized by Civil Service as more complex than those assigned at the experienced level.Knowledge of programming languages such as C, Visual Basic, COBOL, and other generative andcontemporary languages such as Powerbuilder and Java.Knowledge of structured programming methodology.Knowledge of database design methods and support utilities.Knowledge of personal computers and personal computer software.Knowledge of file maintenance and report generation methods.Knowledge of interactive processing and remote printing.Knowledge of data communication and transaction based processing.Knowledge of systems development methodology used in the development of new systemsenhancements for existing manual or automated data processing systems.Knowledge of the fundamental concepts and operating principles of data communications and dataprocessing hardware and software.Knowledge of the fundamental principles, theories, techniques, and methodologies of data processingsystems analysis.Knowledge of computer programming, data modeling, and object-oriented programming procedures andtechniques.Knowledge of application development environments and related tools.Knowledge of rapid application development tools.Ability to prepare detailed written instructions and documentation.Ability to analyze instructions and data.Ability to convert specifications to computer language.Ability to gather and analyze facts, define problems, and devise solutions.Ability to plan and develop basic and detailed mechanical and clerical procedures for use in dataprocessing systems.Ability to use programming procedures and techniques in the implementation of computer programs.Ability to effectively make oral and written reports and presentations and prepare clear and concisegraphs and charts.Ability to conduct interviews and establish and maintain effective relationships with systems users.Ability to maintain records, prepare reports, and conduct correspondence related to the work.Ability to communicate technical terminology at a level appropriate to the audience.Additional Knowledge, Skills, and AbilitiesInformation Technology Programmer/Analyst 12 (Lead Worker)Ability to organize and coordinate the work of others.Ability to set priorities and assign work to other professionals.

Education - Information Technology Programmer/Analyst P11/12Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of thefollowing: computer science, data processing, computer information systems, data communications,networking, systems analysis, computer programming, information assurance, IT project managementor mathematics

Experience - Information Technology Programmer/Analyst P11No specific type or amount is required.Information Technology Programmer/Analyst 12Two years of professional experience equivalent to an Information Technology Infrastructure orProgrammer/Analyst P11

Vacancy expired!

ID	#45157729
State	Michigan
City	Detroit metro
Job type	Contract
Salary	USD Depends on Experience Depends on Experience
Source	Skywalk Global
Showed	2022-08-25
Date	2022-08-24
Deadline	2022-10-23
Category	Software/QA/DBA/etc
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Job Details

Technical Support