Job Details

ID #15579798
State Michigan
City Grand rapids
Job type Contract
Salary USD BASED ON EXPERIENCE BASED ON EXPERIENCE
Source eXcell, a division of CompuCom Systems, Inc.
Showed 2021-06-18
Date 2021-06-17
Deadline 2021-08-16
Category Software/QA/DBA/etc
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Desktop Support Technician

Michigan, Grand rapids, 49512 Grand rapids USA

Vacancy expired!

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. Contract to Hire Opportunity TOP 2 Required Skills:

  • Confident, Positive Attitude to deliver great customer experiences and to be invigorated by constant personal interaction
  • Deep Technical Understanding to diagnose, troubleshoot, replace PC / laptop hardware internal components (motherboard, hard drives, RAM, CPU), and troubleshoot PC software (Windows blue-screen, Outlook, connect network printers) as well
  • Major Job Duties:
    • Repair, test, image, and clean PCs, laptop, monitors, printers, and other related hardware
    • Maintain, analyze, and troubleshoot software and computer peripherals
    • Ability to set up, configure, and add all hardware
    • Large IMAC events expected for client printer migration and PC refreshes
    • Assure that all tickets requiring follow up work and/or calls receive appropriate attention
    • Back up and burn end user data
    • Assist in developing and documenting improvements to current processes
    • Assist other coworkers in the resolution of end users technical issues across the program
    • Assist Site Leader in the execution of established processes and escalations
    Qualifications:
    • 2+ years experience supporting PC hardware and software
    • CompTIA A+ certification a plus
    • Experience working in an enterprise environment
    • Must be comfortable with face to face interactions to provide technical support to end users in person at the customer site
    • Ability to handle multiple projects simultaneously
    W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

    Vacancy expired!

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