Vacancy expired!
Position Summary:
The Service Administrator will provide administrative support to the
Service Department by contacting vendors & managing
inventory. This position is also responsible for the completion
of all paperwork related to the Service Department.
Minimal travel between our 3 Grand Rapids locations and Kalamazoo.
Major Responsibilities:
- Parts Room Organization & Management
- Warranty Parts Grams / Action Grams
- Garage supply management
- Special Parts orders & SOB Management Cycle Counts/Physical
Inventory Aged -Inventory Management, return Parts & Cores
- Maintain Service Net Planner with PMs campaigns, repairs from
drive-ins, call-ins, and 24/7 calls, and off lease/on lease. Start
R/Os, schedule pick-ups and vendor outside work.
- Respond to customer inquiries regarding billing and scheduling. Greet
customers at the location and assists customers via phone and
e-mail.
- Assist with parts inventories and cycle counts, procurement, storage
and billing.
- Assist with shop administrative processes and run reports as scheduled
- Complete repair orders, fuel analysis, and all paperwork involved in
daily office procedures
- Recording attendance of shop personnel
- Ordering supplies, mailing, and scheduling
- Accident reporting and administration
- Prepares, issues, and sends out receipts, bills, policies, invoices,
warranties, statements, and checks
- Operates computer terminal to input and retrieve data
- Opens and routes incoming mail, answers correspondence, and prepares
outgoing mail
- Other projects and tasks as assigned by supervisor
Qualifications
- High School Diploma or equivalent required; Associates or
Bachelors degree preferred
- 2 years of experience in shop administration
- 2 years of customer service experience
- Proficient skill with MS Office software
- Excellent phone skills
- Excellent verbal communication skills
- Regular, predictable, full attendance is an essential function of the
job
- Work the required schedule, work at the specific location required,
complete Penske employment application, submit to a background
investigation (to include past employment, education, and criminal
history) and drug screening are required.
Physical Requirements:
- The physical and mental demands described here
are representative of those that must be met by an associate to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
- The associate will be required to:
read; communicate verbally and/or in written form; remember and analyze
certain information; and remember and understand certain instructions
or guidelines.
- While performing the duties of this job, the associate may be
required to stand, walk, and sit. The associate is frequently
required to use hands to touch, handle, and feel, and to reach with
hands and arms. The associate must be able to occasionally lift
and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close vision,
distance vision, peripheral vision, depth perception and the ability to
adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing
Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania,
is a partnership of Penske Corporation, Penske Automotive Group and
Mitsui & Co., Ltd. A leading global transportation services
provider, Penske operates a premier fleet of vehicles and serves its
customers from locations in North America, South America, Europe,
Australia, and Asia. Penskes product lines include full-service truck
leasing, contract maintenance, commercial and consumer truck rentals,
used truck sales, transportation and warehousing management and supply
chain management solutions. Visit www.GoPenske.com to learn more.
To apply for this position, please CLICK
HERE
Vacancy expired!