Vacancy expired!
Description This Customer Service Representative position via Robert Half in a dynamic, rapidly-changing call center might be the job for you, if you're looking for work in the Service field. You might be the articulate, highly-skilled Customer Service Representative we're looking for, if you love building solid customer relationships. This long-term contract / temporary Customer Service Representative position in Grand Rapids Nt, Michigan could be perfect for you!Key responsibilitiesHandle incoming telephone calls
Give exceptional customer service in a timely fashion
Retrieve and oversee the sending of written business communications
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Inbound Outbound Calls experience
Comprehensive knowledge of customer service
Proficiency with Microsoft Office applications
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent customer service and office administrative skills
Ability to communicate verbally and in writing effectively throughout all levels of the company
Ability to use multiple computer systems, applications, and utilize search tools to find information
1+ years of past relevant experience
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Positive attitude and an engaging businesslike approach
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
Vacancy expired!