Vacancy expired!
- Works closely with department managers, co-workers, and peers to define and analyze business and operational problems, process improvement opportunities and requirements; analyzes operational and business mandates and legal requirements; identifies and analyzes complex, ambiguous and/or conflicting business process issues; advises department leaders on technology related projects; explains technology and process options and assists managers in analysis and decision making; analyzes management information needs and recommends data and reporting processes; facilitates user meetings; recommends work process and/or operational changes to complement system functionalities; serves as an advocate for department needs with IT; stays abreast of developments in departmental processes to anticipate emerging technology needs.
- Participates in the development of statements of work for RFPs/RFIs; participates in evaluating vendor applications and solutions; coordinates department review of vendor deliverables for accuracy and completeness, ensuring that department needs and requirements have been met.
- Develops training materials and handouts; conducts user applications training classes and one-on-one training sessions; develops and maintains user documentation.
- Designs and generates custom reports to meet user needs; uses reporting tools to extract user-required data.
- Change Management
- Organizational Change
- Business Writing
- Organizational Communication
- Documentation/Technical Writing
- Requires a bachelor’s degree in a Business or Technology related field.
- Less than a bachelor’s degree may be acceptable if accompanied by other business/technical training and extensive experience (internal/external) in positions that demonstrate required abilities and performance.
Vacancy expired!