Vacancy expired!
- Customer Interface and Service: Direct interface with internal and external customers on operational issues and tactical communications
- Operational Responsibility: Direct supervisory responsibilities for all SMC's and responsibility to provide direction to SMRs
- Tactical Account Level Operational Support: Direct support of front line execution of customer business requirements. Also provide strong support on customer solution development and deployment
- Continuous Improvement & ISO 9001 Quality Program: Responsible for insuring that account level quality system is maintained in accordance with site/service wide ISO 9001 quality system. Function as an internal ISO auditor
- Reporting, MOPs and Metrics: Responsible for accumulating and reporting of account specific metrics and measurements to SMCC management
- Operational Planning: Planning staffing and operational requirements at the account level based on customer needs and known forecasting of customer demands
- Performs other duties as assigned.
- Ability to lead/manage others
- Demonstrated ability to manage a diverse workforce in a command center environment
- Effective leadership skills
- Maintains a high degree of professionalism
- Ability to represent the company with external constituents
- Ability to build strong customer relationships
- Direct customer interface (internal/external) on all customer related issues
- Demonstrates a high level of accuracy, even under pressure
- Ability to communicate effectively and work in a team environment under reasonable pressures in a fast paced environment
- Demonstrates problem solving skills
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Bachelor's degree required Degree in related field plus 2 years Logistics experience
- Two (2) years or more Logistics experience required
Vacancy expired!