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Location: Orchard Lake Village, MI Description: Our client is currently seeking a Unified Communications Business Analyst
Job Description: Resource will be responsible for change management and quality assurance for County Unified Communication and Collaboration VOIP phone and Wi-Fi upgrades. This includes documented business unit requirements, establishing overall and business unit test plans, initial testing, pilot user acceptance testing and recommended adjustments, end user communications, training documentation, establishing and adjusting per training and implementation feedback loop. Goal is successful hard and soft phone upgrade for 3,500+ knowledge workers and full unified communication integration of Cisco VoIP w/Jabber integrated into MS Teams.This is an open-ended contract - Other projects to be assigned. Role is currently remote but may be required to meet or provide on-site support/training and/or transition into Pontiac, MI office at some time in the future.Manager's Notes: Strong IT BA that has worked on a CISCO Unified Communications integration/migration project, so they have insight into potential risks and issues and have created training documents, Experience Level: 5 years Duration: Long-Term; Open Environment: Cisco Unity, MS Office Suite Contact: This job and many more are available through The Judge Group. Find us on the web at www.judge.comVacancy expired!