Vacancy expired!
The Port Huron Housing Commission is hiring a Front Desk Clerk. We are a busy low income, subsidized government housing agency with 430 resident apartments and 578 Section 8 vouchers. The main job duties include:
-Performing all receptionist activities with both personal and telephone contacts.
-Having considerable public contact, including receiving applications, rental payments,and other documents.
-Answering public inquiries relative to all housing activities and assisting Housing Specialists with any and all clerical functions.
-Perform various clerical responsibilities, including entering applications into the computer system and maintaining waiting list files.
This position is a full-time position with a benefit package included. The hours are 7:00-5:30 Monday-Wednesday and 7:00-5:00 on Thursdays (37.5 hours per week). PHHC offices are closed on Fridays.
Applicants must be able to pass a criminal background check and a pre-employment drug screen. Applicants must also be nonsmokers.
See complete job description below:
GENERAL STATEMENT OF DUTIES: To perform all Housing Commission Receptionist activities with both personal and telephone contacts. Control scheduling of appointments and interview rooms. Accept and enter applications for housing assistance programs and maintain accurate waiting list files. Perform various clerical responsibilities, including typing of correspondence, records, receive and process payments and related clerical work.
SUPERVISION RECEIVED: Work is to be performed under the direction of the Program Operation Manager. Work is primarily reviewed through inspection.
TYPICAL EXAMPLES OF WORK: An employee in this class may be called upon to do any or all of the following: (These examples do not include all of the tasks which the employee may be expected to perform.)
-Have considerable public contact, including receiving applications, assist in
executing documents, receiving payments, and in answering public inquiries relative to housing activities over the counter or by telephone.
-Handle all program monies received for payment of rents, security deposits, and
other charges. Balance daily receipts and deposit same.
-Answer mail inquiries and questionnaires according to instructions or established
procedures, often requiring original composition.
-Maintain and be responsible for files and other records.
-Tally data and information and prepare various reports, letters, memos, etc.
-Enter application data into the computer system for all programs and file.
-Maintain all waiting list files which includes performing quarterly double checks and following up to resolve differences, organizing and performing a purge of annually, and running monthly inactive reports.
-Receive keys for move-outs, pull files noting all necessary information, prepare
vacancy tag for occupancy board, contact utility companies, void parking stickers, and forward to Staff Accountant for posting.
-Receive all applications for community buildings and/or space and monies if required, deposit monies making all necessary notations on the application form, forward the application to the proper employee, and disburse keys for the community buildings obtaining signatures on all required forms.
-Assist Specialists with any and all clerical functions.
-Perform related work as assigned.
DESIRABLE QUALIFICATIONS FOR EMPLOYMENT:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required.
-Skill, speed, and accuracy in performing various clerical and typing tasks
and an in-depth knowledge of computers and the skill to operate.
-Ability to plan and organize work.
-Ability to prepare and maintain accurate clerical records, correspondence,
reports, and tabulations.
-Possess a strong ability to deal with the general public tactfully and courteously.
-Possess a strong ability to establish and maintain excellent working
relationships with the general public and other employees.
-Considerable knowledge of modern office practices and procedures, business English, spelling and bookkeeping.
-Possess and maintain mental alertness, integrity and dependability.
-Considerable knowledge of all programs and regulations.
DESIRABLE EDUCATION AND EXPERIENCE:
An employee in this classification, upon appointment, should have the equivalent of the following training and experience:
-Graduation from an accredited high school.
-Three or more years experience in responsible clerical work.
-At least one year of experience handling cash transactions accurately.
-Must have a valid Michigan Driver License (Operators)
Vacancy expired!