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ID #46109687
State Michigan
City Sterlingheights
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source ICONMA
Showed 2022-09-30
Date 2022-09-09
Deadline 2022-11-07
Category Et cetera
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IT Support / IT Admin

Michigan, Sterlingheights, 48310 Sterlingheights USA

Vacancy expired!

IT Support / IT Admin : Location : Sterling Heights, MI Duration : 4-5 months

Job Description: Intermediate Manufacturing Applications and Infrastructure provides technical and project related support for plant ICT applications and daily activities for the ICT Complex. Assists in support of all corporate IT systems including application integration, change management, incident management, problem resolution, and end user support. Expectations of this position are to support the plant production objectives while minimizing lost production due to ICT related issues. Responsibilities include but not limited to:

Skills :
  • Provide line of business support, interfacing with the ICT team, Manufacturing Engineering, Production Control, and the local Union while providing day to day production support for all ICT supported systems, manufacturing and ICT launch activities, and upgrades while executing the ICT strategic direction.
  • This position will require 1st level support of all mission critical plant applications, ability to troubleshoot system issues, management/configuration for application access, and full end user support for plant staff and employees. These systems include but are not limited to; Mainframe integrated systems, PLC based Proprietary MES (FIS, AVI, PFCS, QAS), Andon Solutions, VMWare ESXi, Cisco Network Support, AD Account Management, Fortinet Firewall support, Qualys Vulnerability Tools, UNIX Systems, PC/Peripheral support, and Client/Server administration.

Requirements: Candidates must be willing to work 2nd shift (2: 30PM - 11: 00PM ). Confirm availability to work shift prior to submitting
  • Bachelor's degree in Engineering /Computer Science or Information Technology (IT) related field.
  • 3+ years of previous work experience in an IT support role.
  • In depth knowledge of Windows 10 OS, Microsoft Office Suite, hardware and software administration, and the a large Tech company Application Suite.
  • Strong troubleshooting and critical thinking skills.
  • Working knowledge of incident/change management.
  • Excellent customer service and communication skills.
  • Self-Motivated and able to adapt and learn quickly while on the job.

Preferred Requirements:
  • Project Management experience is a plus.
  • Knowledge and experience with ITIL process and procedures.
  • 3+ years IT support experience in a manufacturing environment.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Vacancy expired!

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