Vacancy expired!
Position Description Job Title: Deployment Engineer Date: Se pt 20 21 Department/Group: Technical Services Grade:
Reports To: Exemption Status: Position Summary The Deployment Engineer installs , migrates, upgrades, and configures hardware, and Tyle r s oftware for on prem ise customers and AW S environment s . M anagement of AWS environments , and continued growth in ever e volving infrastructure , Hyper visors, Server O perating S ystems, and AWS tech nology provides a n exciting and challenging work environment . Principal Duties- P erform s installation and upgrade services for new and existing clients according to sch e dule .
- Install s and configure s databases on Microsoft SQL Server , and AWS RDS.
- Install s and configure s web servers and deploy web products to clients .
- Provide s technical training to clien ts regarding software installation procedures , and more as needed .
- C onsults with other departments during various phases of sales and implementation processes to ensure proper d eployment procedures are followed , and on schedule.
- Documen ts results of service work performed for use by internal staff and customers .
- Position may require either travel to client sites or off-hours coverage based on customer demand.
- M anagement of AWS environments and deploymen t of new cloud technologies as necessary.
- Performs other d uties as assigned.
- Become a trusted client resource by providing service that consistently demonstrates strong product knowledge and work ethic along with respec t for the client.
- Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner.
- Build rappo rt with clients to turn what may be a negative situation into a positive customer service experience.
- Manage and prioritize multiple and often conflicting tasks while working independently .
- Demonstr ate effective communication skills with a wide range of cl ients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate ans wers in a pleasant manner .
- Work through technical issues with cust omers .
- Present to the client a courteous, highly professio nal attitude.
- Bachelor's d egree in c omputer s cience, MIS, or comparable wo rk experience.
- Experience administering and installing app lications on Windows or Linux servers .
- Experience installing or configuring the Microsoft SQL Server database engine .
- Working knowle dge of server hardware and network co nfigurations .
- Working knowledge of AWS or Az ure services.
- Basic knowledge of web server technology, .NET framework, and SSL securit y .
- Excellent interpersonal and communication skills.
- Ability to prioritize and complete multiple tasks in a fast-paced, tec hnical environment.
- Strong analytical and problem solving skills.
- Ability to work independently and in a team environment.
- Demonstr ated ability to maintain a positive, professional attitude.
- Travel Premium
- Cell phone p lan reimbursement
Vacancy expired!