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Create incredible experiences for guests at the Midwest’s premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. www.vailresortscareers.comAs of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.Job Specifications: Outlet: Competition Services
Starting Wage: $22 per hour
Shift & Schedule Availability: Full Time, Winter Seasonal
The Competition Services Team Lead is responsible for overseeing the daily operations of racing which includes safety setup, managing practices, and competition events at the resort, while leading, supervising and developing a crew with a strong dedication to guest service.The ideal candidate will have strong leadership skills and successfully lead a staff. This full time position and will require weekend and weeknight presence on property. Peak periods typically include December, January and February.AS A COMPETITION SERVICES TEAM LEAD YOU WILL:Promote and ensure a safe environment for both employees & guests
Supervise, train, coach and assist Supervisor and Entry-Level Competition Services staff in the performance of all duties for day and night operations
Responsible for hiring, training, developing, scheduling, reviewing, and disciplinary action/termination for all Competition Services team members
Responsible for the execution of all Competition events.
Participate in Vail Resorts Competition Best Practice groups, Resort Leadership Team meetings, and resort/company special events
Manage operational budgets, payroll, and employee schedules while analyzing labor and expenses to stay within budget.
Responsible for knowledge of OSHA regulations and training those expectations to the team
JOB RESPONSIBILITIES:Enhance the guest experience through the responsibility of producing a high quality race experience
Execute daily operations by opening and/or closing all race venues, including filling front-line employee positions as necessary, especially during non-peak periods
Manage a race training/competition schedule with all users both internal and external
Maintain and repair related equipment to job
Provide superior service to our customers (internal and external) at all times. Interact with the guests and respond to all guests in a courteous, efficient manner
Provide a safe, clean and professional quality race experience to guests, staff, and purveyors of all ages and skiing/riding abilities
Responsible for maintenance and safety of all race related materials. Identify and take action to resolve any hazards, obstacles for guest and employee safety.
Assist Ski Patrol with injuries and ensure compliance with all risk management, health and safety protocols
Other duties as assigned
JOB REQUIREMENTS:Required:Previous race experience
Minimum of 2 years pervious leadership experience in a dynamic operational setting
Must either snowboard or ski with advanced ability as determined by management.
Schedule requirements: 40-48 hours per week: weekends and evenings
Current, valid Driver’s License
Must be at least 18 years of age
Ability to manage time, deliver expectations and to thrive in a high-stress, rapid-changing environment
Strong organization, interpersonal skills and proficient Microsoft Office skills
Professionalism and strong guest service skills, attention to detail and timeliness
Ability to work well with others while maintaining a positive attitude
Ability to communicate effectively in oral and written form (in English) including communicating on the mountain radio
Preferred:Familiarity with mountain operations
High School graduation or equivalent
PHYSICAL REQUIREMENTS:Ability to be outside in potentially inclement weather for up to 8 hrs
Ability to shovel, rake, drill snow surfaces
Weight Lifted: 26-50lbs
Lifting, Standing, Walking, Climbing/Balance Frequency: 2/3 of the time
Sitting, Reaching, Stooping, Kneeling, Crouching, Crawling Frequency: 1/3
Job Benefits:Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Seasonal Full Time roles are eligible for the above, plus:Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 447448
Vacancy expired!