Supervisor - IT Support job vacancy

Vacancy expired!

Our client is seeking a supervisor to lead a team of IT Support, Shipping and Receiving associates as well as handling support work.

Responsibilities:Leadership

Supervise staff with a goal of meeting/exceeding company objectives
Assign work to ensure even distribution and deadline attainment
Manage staff scheduling and coverage, including but not limited to vacations, sick time, breaks, punctuality, and after hours work
Train and cross-train to provide coaching and guarantee coverage during employee absences

Technical and customer support

Manage emergency phone installs for customers; serve as secondary lead on other customer solution rollouts
Provide tech support over the phone for technicians completing installations
Program customer devices remotely, configure customer VOIP phones
Provide secondary IT support for internal coworkers
Assist team with shipping and receiving customer hardware orders

Requirements:

Previous IT Help Desk experience, lead or mentorship experience preferred
IT degree or certificates preferred

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Vacancy expired!

ID	#20180075
State	Minnesota
City	Anokamn
Job type	Permanent
Salary	USD US27 - US28 per hour US27 - US28 per hour
Source	Ledgent Technology
Showed	2021-09-24
Date	2021-09-24
Deadline	2021-11-22
Category	Et cetera
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Job Details

Supervisor - IT Support