Our CompanyAmerita OverviewAmerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with insurance providers to verify insurance coverage and authorize services. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients. Central Intake Coordinators support in centralize intake model in specific Amerita locations. Schedule: Monday - Friday8:00am - 5:00pm Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance 401(k) Retirement Plan with Employer Match Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability Employee Discounts Tuition Reimbursement Paid Time Off & Holidays Responsibilities
Responsible for processing referrals received from referral sources.
Ensures that all required documentation has been received to process the referral timely
Ensures Intake referral checklists are complete
Enters patient demographic, insurance and authorization information into the computer system
Obtains authorizations and re-authorizations as required by payers and documents this in the computer system
Ensures that insurance verification is completed, and authorization is in place or requested prior to giving the referral to a pharmacist.
Understands which insurance companies have contracts with Amerita
Communicates with other departments including Sales and pharmacy staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
Completes documentation of progress notes in computer system
Notifies patients/caregivers regarding insurance coverage and payment responsibilities
Maintains confidentiality of patient and proprietary information.
Qualifications
High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
Minimum two (2) years of experience collecting referral information in the healthcare market
Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
Knowledge of insurance verification and pre-certification procedures
Understands the scope of services that Amerita can provide
Strong verbal and written communication skills
About our Line of BusinessAmerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visitwww.ameritaiv.com. Follow us onTwitter (https://twitter.com/AmeritaIV) and LinkedIn (https://www.linkedin.com/company/amerita-inc/) .ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-GA-DULUTHID 2024-151783 Line of Business Amerita Position Type Full-Time