Vacancy expired!
- University paid contribution (10% of your salary) to your retirement account - vested immediately.
- 22 paid vacation days per year, in addition to sick leave and 11 paid holidays.
- Reduced tuition opportunities covering 75% - 100% of eligible tuition.
- Excellent and affordable health care benefits.
- Wellness program with opportunity to earn lower health care rates.
- Free disability insurance.
- Annual merit increase program.
- Lead the process of analyzing and streamlining complex business processes to best align technology solutions with business strategies.
- Define and complete complex user stories; consider the current and future business environment when designing these solutions.
- Provide procedural and technical guidance to less experienced staff; ensure that the design and configuration of solutions meet user story requirements and best practices.
- Ensure that processes and systems, including system integrations and 3rd party systems, are documented and meet enterprise and security standards.
- Ensure the quality of solutions; work with other service team members and business units to design and execute quality checks.
- Work with the technical team and user support professionals on other tiers to resolve and follow through on complex incidents.
- Design solutions to solve complex problems considering technology capacity and desired business results.
- Understand technology trends and vendor product roadmaps to determine how they best fit the demands/requests of customers and how delivered functionality can be best leveraged.
- Provide periodic service team status reports to the service owner and key stakeholders.
- Understand the impact of technological developments on the service.
- Use approved methodology to manage and execute projects (e.g. software upgrades) with minimal supervision.
- Bachelor’s degree and four years of relevant experience or a comparable combination of education, training, and experience.
- Experience developing documentation, test cases, and test plans.
- Ability to communicate with both technical and non-technical team members using strong written and verbal communication skills.
- Experience leading projects, detailing project phases, and supporting project implementation with a professional and positive attitude.
- Strong demonstrated experience in an iterative development environment using Scrum practices.
- Extensive Scrum Master experience; update burn-up charts, facilitate meetings, ensure sprint success
- Demonstrated experience working across multiple product lines and/or cross-functional teams.
- Strong communication and mentoring skills.
- Knowledge of multiple Agile methodologies. Agile, Scrum, Kanban, or SAFe Certification.
Vacancy expired!