Vacancy expired!
- Available and on call 24/7 with a company cell phone always on.
- Sole on site IT support, personally taking full responsibility for all technology at their auction(s).
- Work without direct supervision.
- Travel expectation: Up to 20% and on occasion with short notice.
- Sale Day Support - teams required to report 2 hours prior to every sale. Some sites have night, weekend, or holiday sales. Technician is required to be available.
- Pre-Sale Checklist
- Sale Day Checklist - begins between 6am - 7am at most locations
- Make quick decisions to resolve issues that impact the sale. Use creativity to find work-arounds to restore sale day critical processes.
- Lexmark Laser Printer Repairs (600 incidents per month submitted nationally)
- Field Technician will be required to become Lexmark Certified after passing a series of exams.
- Field Technician will be expected to repair all Lexmark printers.
- These repairs can be extensive sometimes requiring a few hours of disassembly.
- Technology Point of Contact for "troubleshooting" from teams such as Network Engineering, Infrastructure, Application Support, Telecom, etc. for triage and troubleshooting especially for Severity 1 issues.
- Teams are required to work after hours or weekends to prevent production interruptions to swap out equipment for these teams.
- Create technical documentation to be published and shared in the Service Now knowledgebase.
- Technician Availability and Responsibility for project deployments
- Local auction remodel assistance, new lane builds/blocks, new construction, land development, etc.
- Coordination with vendors
- Determining optimal layout and placement for server room facilities.
- Network infrastructure upgrades/cutovers
- To minimize downtime and impact to customers these are always performed outside of normal workhours
- New technology testing, evaluation, and deployment.
- Setup and configure new equipment
- Documenting and testing
- Training users
- Providing relevant feedback to development teams
- Local auction remodel assistance, new lane builds/blocks, new construction, land development, etc.
Vacancy expired!