Customer Service Representative

DescriptionA Benefits Company located in downtown Minneapolis is looking for a Customer Service Representative to start immediately! This would be in the Employee Benefit Services department and require prior experience with FSA, HSA, or COBRA. This is a temp-to-hire role for the right individual!RESPONSIBILITIES:-Process claims-Provide customer service over phone and email-Enter claims with payment accuracy-Answer a high volume of incoming calls, responding to participant inquiries-Process debit card substantiations, uploaded claims and debit card transactions-Process faxes into Kofax and WorldView-Prep and scan claims/debits received via mail into WorldView-Process all incoming and outgoing mail-Log Benny and COBRA checksTo be considered for this Customer Service Representative position please send resumes to sarah.bystrom@Officeteam.com including "CSR for Benefits Company" in the subject line!RequirementsQUALIFICATIONS:-2+ years of customer service experience-Knowledge of FSA, HSA, HRA and COBRA required-Knowledge of flexible benefits claims and debit card transactions preferred-Strong communication skills both written and verbal-Ability to work on multiple projects and meet deadlines-Ability to establish and maintain effective working relationships with co-workers and clients-Proficient with computers, Microsoft Office (Word and Excel) and using various software packages-High school diploma requiredTo be considered for this Customer Service Representative position please send resumes to sarah.bystrom@Officeteam.com including "CSR for Benefits Company" in the subject line!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $18.00 - $18.00 / HourlyLocation: Minneapolis, MNDate Posted: November 1, 2019Employment Type: TemporaryJob Reference: 02310-9502278539Staffing Area: OfficeTeam