Vacancy expired!
Job ID # 21-12643Title: Program Consultant (MSP)Location: Denver/MinneapolisType: Direct HireSalary: $50,000-$80,000SUMMARY: The Program Consultant is responsible for maintaining best practice processes for the day-to-day operations for a Management Service Provider (MSP) program for staff augmentation services and/or SOW based services.ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for managing the full procurement lifecycle for specified category of headcount
- Responds to and resolves operating issues
- Bring business analysis skills to the relationship to evaluate customer business, understands the goals of the customer program, and makes recommendations to customer based on industry knowledge and on client capabilities
- Provide support to Hiring Managers for requisition creation
- Monitor requisition approvals and escalate issues when required
- Review and qualify new requisitions and release to suppliers
- Facilitate Q&A sessions for suppliers on requisitions as needed
- Screen candidate profiles (skills, experience, availability, etc.) and resume to pass only the top resources to the Hiring Manager when required
- Coordinate/schedule interviews with both Hiring Manager and Supplier when required Conduct regular market rate analysis to ensure client obtains fair market pricing
- Manage On/Off Boarding process and facilitate assignment changes (including extensions, transfers, backfills, on-boarding audits, etc.)
- Work closely with other team members to deliver adequate service to the client
- Serve as primary point of contact for Suppliers and Hiring Managers
- Develop proactive Supplier Relationships per the needs of the customer
- Manage all issues related to time entry and approval
- Manage all billing issues, including adjustments
- Provide Supplier payment details to applicable contacts
- Ensure compliance with client procurement policies, guidelines, and processes
- Monitor invoice & payment/monitoring of accruals and adjustments
- Deliver comprehensive reporting (Standard & Ad-Hoc) to customer
- Provide general program & system user support
- Conduct ongoing user training for buyers, users and suppliers
- Prefer 1+ years of MSP/VMS experience, or equivalent years of blended staffing or recruiting and MSP/VMS experience
- Prior experience sourcing/recruiting
- 1+ years of VMS reporting and analysis experience, and related Excel skills such as creating pivot tables and charts (experience with macros preferred)
- Strong ability to build professional relationships with the client and peers
- Must be able to work onsite at client location
- Must have excellent communication skills - both written and oral
- Must have strong organization and professional skills
- Excellent client facing and professional skills, especially with director and VP level managers
- Must have previous experience sourcing/recruiting jobs
- Experience with Outlook, Word, and Scheduling
- Experience communicating with director and VP level managers
- Experience in a fast pace environment, managing a large volume of jobs/assignments
- Excellent Troubleshooting skills
Vacancy expired!