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Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.We are looking for a Systems Operations Sr. Engineer to join the Commercial Lending and Banking Platform technology team to support multiple applications.This role will focus primarily on providing production support for the Inventory Finance applications. This position requires candidates to possess a Bachelor's Degree in Computer Science, Engineering, or a related field and five years of progressively responsible experience with setup, architecture, and integration of client server systems with good knowledge of high availability systems. This position may require some off-hour and weekend/holiday work periods7+ years of systems support analysis experience demonstrated through work or military experience4+ years of experience working in managed services as demonstrated through work, military, or educationRWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.Required Qualifications7+ years of systems support analysis experience demonstrated through work or military experience
4+ years of experience working in managed services as demonstrated through work, military, or education
7+ years of application production support experience
3+ years of SQL experience
3+ years of Oracle experience
2+ years of Autosys experience
Desired QualificationsExperience supporting an enterprise-level environment
Ability to interact with all levels of an organization; including management
Strong team or technical leadership experience
Strong verbal, written, and interpersonal communication skills
5+ years of experience performing engineering and support tasks on Linux/Unix and Windows Servers
3+ years of Splunk experience
3+ years of Network Data Mover (NDM) experience
Experience designing and optimizing complex SQL queries involving table joins and correlated sub-queries on large scale data tables
3+ years of ETL, data warehouse and data analytics delivery experience on internal or external cloud platforms
3+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript
Working knowledge of Cloud Platforms in one or a combination of the following: Amazon Web Services (AWS), Google Cloud Platform (GCP) or Pivotal Cloud Foundry (PCF)
Knowledge and understanding of MS Azure cloud computing technology
Ability to manage SSL certificates processes ranging from monitoring SSL certificate expiration dates, ordering certificates, and installing certificates on servers in a timely manner to assure product availability
Knowledge and understanding of system monitoring and automation
Knowledge and understanding of system monitoring and high availability architectures, at an enterprise level
Other Desired QualificationsActively participate in Production Support for Commercial Banking Technology's Inventory Finance applications.
Knowledge of Mainframe system and CA7 batch support experience.
Provides support for highly complex technical issues and initiatives related to large-scale applications, databases and/or other technical products and services; uses diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to ABF/IF systems.
Clearly understand and articulate end-user and technical issues from both business and application perspectives .
Drive and provide input for automation of manual tasks.
Define, document and implement processes and procedures for supporting client / server architecture and SOA (Service Oriented Architecture) framework.
This support engineer will use a comprehensive knowledge of multiple technical disciplines including Oracle, MS SQL, Pivotal Cloud Foundry, Cloud Azure and Autosys batch jobs.
Ensure regulatory and Risk requirements are compliant by ensuring software vulnerabilities are re-mediated and SSL certificates management.
Support internal customers with the development of their own internal project plan, including the identification of key setup and configuration tasks, scope considerations, time line and scheduling, as well as resource requirements.
As an application support specialist position is responsible for leading support functions and driving the execution and maturity of multiple application support services including incident triage, root cause analysis, change evaluation-execution-validation, deployment management, and risk & vulnerability management. Works closely with development and infrastructure partners like middle ware, NAS, database, F5/network, encryption (Vormetric) etc.
The support engineer must have desire to independently research, analyze and propose solutions to production issues. The ideal candidate will be self-motivated, able to work both independently and collaboratively across technical and business organizations. Position may require after-hour support on a rotation basis.
Perform and lead Disaster Recovery Tests.
Meet and exceed Commercial Banking Production Support SLA for timely and relevant responses to issues.
Interact with product, database, development, business, and other teams as needed to troubleshoot and remediation production issues.
Test and validate implementation of production fixes and upgrades.
Help drive consistency and ensure best practices are shared within Production Support group.
2+ years of monitoring tool and splunk experience.
2+ years of NDM data transmission experience.
Job ExpectationsAbility to work on call as assigned
Flexibility to work in a 24/7 environment, including weekends and holidays
Flexibility to adjust work schedule in accordance to the time zone for the market you are supporting
Street AddressNC-Charlotte: 300 S Brevard St - Charlotte, NCMN-Minneapolis: 255 2nd Ave S - Minneapolis, MNAZ-Chandler: 2700 S Price Rd - Chandler, AZNC-Raleigh: 1100 Corporate Center Dr - Raleigh, NCTX-Irving: 2975 Regent Blvd - Irving, TXNY-New York: 150 E 42nd St - New York, NYDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefitsVisit https://www.wellsfargo.com/about/careers/benefits for benefits information.Company: Wells FargoReq Number: 5600365-1Updated: 2021-09-18 22:46:04.768 UTCLocation: Minneapolis,MN
Vacancy expired!