Vacancy expired!
- Entering new account information
- Changing information on existing accounts
- Recording transactions
- Answering customer inquiries
- Receiving, classifying, consolidating and summarizing documents and information
- Completing reports and providing administrative support
- Customer service duties such as answering customer inquiries and resolving customer problems
- Responding to customer requests for information
- High school diploma or equivalent
- Three to four years of experience in clerical and customer service activities
- In-depth knowledge of products, services, terminology, procedures and systems related to assigned area
- Strong customer service skills
- Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
- Ability to identify and resolve/escalate complex problems
- Proficient computer skills, especially Microsoft Office applications
- Excellent verbal and written communication skills
Vacancy expired!