Vacancy expired!
Location: Plymouth, MN Description: Our client is currently seeking an IT Support Specialist local to MN on a permanent basis.
This job will have the following responsibilities:- Provide technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices.
- Track and respond to all instances of support through the IS ticketing queue updating the status of each ticket.
- Provide new user installation and upgrades of hardware and software applications.
- Update computer software and hardware, as requested.
- Train end-users, as needed, on hardware functionality and software programs.
- Three years in IT with a minimum of two years supporting O365 in a Windows 10 environment required.
- Valid Certification(s), and/or related associate degree, preferred
- Basic understanding of VMware, Azure, Network Monitoring and Troubleshooting
- IT Security and Antivirus
- Knowledge of PC Setup/configuration/troubleshooting/repair
- Experience with Kaspersky, Datto, Compellent, Shoretel &/or KACE is a plus
Vacancy expired!