Job Details

ID #3218867
State Minnesota
City Rochester
Full-time
Salary USD TBD TBD
Source Minnesota
Showed 2020-01-18
Date 2020-01-15
Deadline 2020-03-15
Category Admin/office
Create resume

Service Writer/Advisor (La Crosse, WI)

Minnesota, Rochester 00000 Rochester USA

Vacancy expired!

Are you looking for a change of scenery or a fun, laid-back atmosphere instead of the daily grind? American Marine is growing and we need your help!

We are currently hiring for a new service writer position at our family-owned La Crosse, WI location so our team can better serve the American Marine boating family. Daily responsibilities (more information below) largely consist of customer service, scheduling, writing up estimates, and writing/closing service work orders.

If that's not enough, position will also include participation in summer events such as the annual River Ride Poker Run or Aquapalooza. Enjoy great river views and spend your summers on the water!

General Responsibilities

-Maintain high level of customer support

-Intake work orders for walk-in and email/phone customer requests by listening to customers description of symptoms

-Discusses preventative & routine maintenance options with customers

-Keep customers up-to-date on the status of their repair order

-Monitor shop schedule & make adjustments where needed

-Write service repair orders

-Close work orders and invoice customers per company policies

-Collect payment for service invoicing per company policies

-Re-deliver boats to service customers

-Maintains a clean and well-organized work area

-Maintains pleasant attitude towards dealers, representatives, coworkers, and customers

Please note: this is a full-time position, working 5-6 days a week (including Saturdays) during the season, and Mon-Fri in the off-season.

Vacancy expired!

Subscribe Report job