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Description
You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Non-Profit field. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. This Help Desk Analyst role is located in the Saint Paul, Minnesota area and is a short-term contract / temporary opportunity that can be done 100% REMOTE if preferred.How you will make an impact- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups- Provide IT support for operating systems, productivity software, and a variety of other applications used internally- Identify recurring technical issues and propose solutions to address the root of the problems- Independently investigate and implement solutions to technical issuesANYONE INTERESTED IN THIS REMOTE POSITION SHOULD CONTACT ROBERT BROMMEL AT Requirements - Experience installing and configuring operating systems, networked and local printers, and business applications- User administration and bug fixing in a client-server environment- Remote Support experience desired- Firm grasp of basic networking concepts- Good understanding of IT support ticketing systems- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).Vacancy expired!