Vacancy expired!
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Senior Business Relationship Support Specialist within the Commercial Auto group. The preferred locations for this position are Charlotte, NC, Plano , TX and Saint Paul. Other locations within the Wells Fargo Commercial Auto footprint may be considered.Learn more about the career areas and lines of business at wellsfargojobs.comIn this role, you will:Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
Assist with components of audit or compliance reviews and exams
Maintain policy manuals and Business Continuity Plan documentation
Handle complex customer issues including escalation and resolution
Solve issues with various operations centers, internal bank departments and outside vendors
Identify prospective opportunities to market and oversee non credit products to new or existing customers
Prepare presentations, materials and serve as a subject matter expert for the department
Provide new hire and ongoing systems, processes, policies and procedures training
Train and mentor less experienced Relationship Associates
Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
Make decisions on complex customer issues and problems
Partner with customer service manager to resolve issues and provide status updates on implementations
Collaborate with executives, management, relationship managers and other internal partners or business lines
Mentor to less experience individuals and may assist with their development
Required Qualifications:4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:Wholesale/Middle Market banking products and services experience
Understanding of general banking operations
Risk and regulatory compliance experience
Wholesale treasury management and credit products/services
Ability to assess issues, make quick decisions
Strong relationship management skills
Team lead experience
Strong organizational, multi-tasking, and prioritizing skills
Ability to take on a high level of responsibility, initiative, and accountability
Strong attention to detail and accuracy skills
Excellent verbal, written, and interpersonal communication skills
#CommercialBankingWe Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Company: WELLS FARGO BANKReq Number: R-175796-1Updated: Sun Jun 26 07:43:31 GMT 2022Location: Minneapolis-St. Paul-Bloomington,Minnesota
Vacancy expired!