Associate Dining Room Kitchen Supervisor (Onamia)

SUMMARY:

Responsible for the supervision and coordination of all food production in accordance with Mille Lacs Corporate Ventures specifications and standards.

MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

 Responsible for preparing, seasoning, finishing, and garnishing all food in kitchen preparation in accordance with established recipes.

 Enforce performance standards, policies and procedures as they relate to venue operations.

 Ensures smooth and efficient operations on a continual basis.

 Ensure the highest possible standard of Guest Service and Associate Relations are maintained and carried out in a fair and consistent manner.

 Ensure compliance with all health and safety standards/regulations as well as all applicable beverage, Tribal, Federal, State and local laws/ordinances.

 Assist venue Management with scheduling of Associates and ensure correct staffing levels and adjustments are made in accordance with Guest needs.

 Monitor the job performance of all venue Associates and provide feedback to aid the Associates in developing and enhancing their skills.

 Provide input to the venue manager concerning operational deficiencies and areas in need of improvement.

 Responsible for promoting positive Guest relations through prompt, courteous and efficient service.

 Review, recommend and suggest to hire, suspend, transfer, promote, evaluate, discipline and terminate all service Associates in a fair and equitable manner.

 Responsible for listening to, evaluating and handling of Guest complaints in a way that satisfies the Guest to their satisfaction.

 Knowledge of local jurisdiction gaming laws and attendant regulations as well as Mille Lacs Corporate Ventures internal controls, policies and procedures.

 Responsible for maintaining open communication throughout the venue, through monthly staff meetings, and daily pre-shift meetings.

 Any and all other duties as assigned.

EDUCATION and/or EXPERIENCE:

 Three (3) years kitchen operation experience required, including one (1) year supervisory / managerial experience or two (2) years as a Mille Lacs Corporate Ventures Line Cook.

 Serv-Safe Certification preferred. Certification is required within one (1) year of placement.

SPECIAL QUALIFICATIONS:

 If required, must be able to pass company pre-employment Drug and Alcohol test.

 Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR's.

 Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

LANGUAGE SKILLS:

 Must be able to effectively communicate in one-on-one and small group situations.

 Must be able to read, interpret and apply instructions and technical terminology furnished in written, oral or diagram form.

MATHEMATICAL SKILLS:

 Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

REASONING ABILITY:

 Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

PHYSICAL DEMANDS:

While performing the duties of this job, the Associate is regularly required to:

 Talk and hear;

 See and adjust focus to include close, distance, color, depth, and peripheral vision;

 Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;

 Handle objects, tools and controls; reach with arms and hands;

 Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.

WORK ENVIRONMENT:

While performing the duties of this job, the Associate is regularly exposed to:

 A low-to-moderate noise level (offices).

 A moderate-to-loud noise level (operations areas).

 Second-hand cigarette/cigar smoke.

 Moving mechanical and/or electrical components.

 Chemical solutions such as cleaning and polishing compounds.

THE COMPANY REQUIRES EVERY ASSOCIATE TO:

 Maintain a consistent and regular attendance record.

 Encourage mutual respect among Associates by setting positive examples consistent with company policies.

 Maintain an attitude and philosophy consistent with the company mission, vision and values.

 Maintain a professional reputation in the company and community.