Vacancy expired!
Park Point Marina Inn, Duluth's #1 Award Winning Waterfront Hotel Resort, is now accepting applications for an Hospitality Manager. Our AAA 3 Diamond hotel is looking for a friendly, outgoing, customer service oriented team member. The hotel is a 4 year consecutive (2015-2018) national Trip Advisor Certificate of Excellence Award winner. Come be a part of our great award winning team and work in a hotel-resort with a great atmosphere. Includes excellent benefits package. Various shifts and work times available. Both full-time and part-time positions available. On bus route.
Send resume to 1033 Minnesota Ave Duluth, MN 55802 or stop by the Hotel's front desk to pick up an application.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
JOB DUTIES:
Assist Concierge Service Manager as directed
Perform services of Guest Service Agent
Provide training to Guest Service Agents as directed by Management
ESSENTIAL FUNCTIONS:
Respond promptly to customer needs as well as requests for service and assistance
Respond well to questions; demonstrate group presentation skills
Assign duties to Guest Service Agents and observe performance to ensure adherence to hotel standards, hotel policies and established operating procedures
Answer inquiries pertaining to hotel policies and services
Drive the shuttle when required
Attend meetings and training as requested
Write clearly and informatively; able to read and interpret written information
Look for ways to improve and promote quality and productivity
Supervise the operations for the front desk to ensure an optimal level of service and hospitality is provided to the guests
Treat others with respect and consideration regardless of their status or position; be a role model, sharing your expertise and continually inspiring front office team
Perform other duties as assigned, requested, or deemed necessary by management
REQUIREMENTS:
Minimum 1 to 2 years work experience as a Front Office Associate in a hotel or resort, or equivalent education
Previous guest service and reservations experience preferred
Positive attitude and excellent communication skills
Excellent computer and typing skills are required
Park Point Marina Inn & Suites, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veterans status.
Vacancy expired!