Vacancy expired!
Doozer Software has been providing custom software development solutions, database/BI consulting, and IT staffing services to companies across the southeast for the past 23 years. We are currently assisting one of our customers in Biloxi, Mississippi in a search for a Business Process Analyst. This role will assist users across the organization in performing detailed requirements analysis, documenting processes, and performing user acceptance testing. The role acts as liaison between business stakeholders, such as management, or end users, and the information technology team. Much of the work will also revolve around BPM, business process management. Position has to work onsite at the corporate office in Biloxi, Mississippi.
Responsibilities:- Facilitate and engage with users to analyze requirements, recommend solutions, manage implementation, and test new and existing application solutions. Organize requirements for modifications and communicate with team members, or vendors.
- Lead ongoing reviews of business processes across the organization, developing optimization strategies to support them.
- Evaluate existing business processes by utilizing flowcharts, manuals and other documentation outlining current practices. Assemble this data and study ways to make improvements to one or many steps to increase productivity, reduce cost, improve time management, or make needed changes to other aspects of the process.
- Create documentation outlining process improvements explaining changes and how to implement those changes. Collect data and write step-by-step instructions on how to change processes in a way that all involved parties can understand.
- Coordinate with cross-functional team to develop business process requirements to meet changing business needs. Ensure plans are clear and adopted quickly.
- Monitor and assess processes to ensure they are accomplishing the desired outcomes. Make changes to process steps as needed to adjust improvements to reflect better results in production, cost reduction and other targeted outcomes.
- Assist in documenting departmental procedures and policy as applicable to process change.
- Participate in initiatives for continuous process improvements and follow best practices.
- Provides superior member service while managing relationships with end users, business area leaders, and vendors to ensure deliverables exceed expectations.
- Analyze and communicate stakeholder needs by translating business requirements in to software or technical requirements.
- One to three years minimum of experience as an Analyst, QA tester, or Business Process Management (BPM) role.
- Experience or knowledge of BPM, Process Engineering or BPMN utilizing Agile, Lean, Waterfall, SIPOC or DMAIC methodologies is a PLUS.
- Change Management experience is preferred, specifically ADKAR, Kotters and McKinsey methodologies.
- Excellent verbal, written and interpersonal communication/influence skills required, including reports, presentations, and group facilitation skills.
- General knowledge of production cycles and projected results of those cycles for related applications.
- Thorough familiarity with problem analysis and excellent level of problem solving capabilities to establish adequate solutions to operating problems.
- Visio for Business Process Management is preferred.
Vacancy expired!