Job Details

ID #6156553
State Mississippi
City Jackson
Job type Contract
Salary USD $50 - $65 50 - 65
Source MSYS Inc.
Showed 2020-11-27
Date 2020-11-26
Deadline 2021-01-25
Category Et cetera
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Avaya Support Engineer

Mississippi, Jackson, 39201 Jackson USA

Vacancy expired!

AVAYA Support Engineer

Note: some travel within State usually 1 to 2 days per month!

Common work tasks include:
  • Assist with configuration and installation of new Avaya systems
  • Check health of Avaya environment including trunking and adjunct systems
  • Work trouble and programming tickets
  • Acting as tier III support for more complicated troubles
  • Work with Telecom providers to address circuit issues
  • Deployment of new products and technologies in the Avaya portfolio

Candidates must possess:
  • Minimum of 15 years of experience with Avaya systems
  • Experience with the following Avaya products:
    • Communication Manager 7.1.3
    • Session Manager 7.1.3
    • Call Management System R18
    • System Manager 7.1.3
    • Work Force Optimization 15.2
  • Experience with the following equipment:
    • Avaya G650/450/430s
    • Spira SBCs
  • In depth knowledge and experience with real-time communications, voice, and video protocols including H.323 and SIP
  • Knowledge of routing, switching, firewalls, WAN technologies, and QoS

Candidates should be able to:
  • Be able to communicate with vendors and customers in a professional manner
  • Create accurate documentation for user consumption on new products and services that are rolled out
  • Train junior level staff on Avaya technologies

Preference will be given to candidates that possess the following:
  • Broadsoft Hosted VoIP products
  • Ability to automate routine tasks via python scripting

Vacancy expired!

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