Vacancy expired!
Job Summary:
Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients' toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset - our people!Job Description:The ClientDelivery Manager provides leadership in the development, delivery, and support of technical solutions for CoreLogic Collateral Technology clients and partners. Externally, the Client Delivery Manager is responsible for building and maintaining effective relationships across all levels of the client's organization to ensure client satisfaction and retention. Internally, the Client Delivery Manager plays a key role in managing the development of business requirements and technical solutions in coordination with product management, business analysts, and technical engineering teams.Detailed job duties include but are not limited to:- Act as primary point of contact for management of client inquiries and escalations related to current or future system functionality.
- Assist clients in navigating requests through the appropriate process channels (ex: production support activities, new client product enhancement requests, etc).
- Develop and maintain client specific roadmap and facilitate prioritization and planning for the delivery of new system enhancements, bug fixes, and reports across all platforms to create a "Win/Win" for both clients and CLCT.
- Lead the requirements management process related to the delivery of solutions for CMS clients.
- Provide support to the client through the software development lifecycle, offering any additional back-up or reinforcement needed to ensure success, both internally and with the client.
- Develop quarterly presentations of SLAs and Scorecards as applicable to client executives
- Education, Experience, Knowledge and Skills BA/BS Degree in Business or Computer Science encouraged or equivalent work experience.
- 7+ years related experience in the management of external client facing programs or projects
- 5+ years relevant work experience in mortgage banking with a focus in collateral risk management
- Experience using Agile development methods (Scrum certifications preferred)
- Expertise related to business requirements management as well as specification/story development
- Ability to effectively communicate and lead internally teams in a matrixed environment
Vacancy expired!