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DescriptionIf interested, please send a current resume to brette.hooker@rht.com for consideration.Robert Half Technology is seeking a highly skilled Desktop Support Technician for a temporary-to-full-time opportunity based out of Fenton, MO.Job Description: (These duties are not meant to be all-inclusive and others may be assigned.) Create new user accounts within Active Directory, SharePoint, Office 365, Exchange and other company applications. Setup/install software and hardware for new and existing employees as well as employees refreshing equipment. Setup and assign new VOIP phones within the web management console. Educate users on the proper usage of company hardware and applications. Assist users in the configuration of their mobile devices to obtain access to company applications. Enforcing corporate security standards at the desktop and user level. Maintain Group Policies at the desktop and user level. Troubleshoot trouble tickets to resolve complex technical issues with hardware, applications, and user issues. Create and update documentation relating to change management and processes. Maintaining updated inventory and utilization records of software and hardware resources. Purchasing and shipping hardware from approved vendors. Troubleshoot possible network issues affecting end users and be able to supply network and troubleshooting details to an escalated resource. Work with 3rd party software vendors to troubleshoot and resolve issues with their applications. Assist Systems Engineer, Network Administrator, or IT Manager with open projects.RequirementsSkill Requirements: Extensive experience in diagnosing and repairing desktop/laptop hardware. Extensive experience troubleshooting desktop and end user issues. Extensive experience troubleshooting Microsoft Office 365 and other Office products. Extensive experience working with remote users. In Depth technical experience with Windows 10. Basic usage of Windows Server Active Directory, DHCP, DNS, and Group Policy management. Basic usage of Microsoft Exchange including new user creation, email archiving, and litigation searches. Limited experience with Apple products (preferred). Basic experience administering web-based VOIP phone systems. Basic experience administering web-based routers and firewalls as well as client vpn software. Extensive experience in change management and documentation. Experience with hosted email and web security platforms.Soft Skill Requirements: Strong work ethic Punctuality Positive attitudeQualifications: 2+ years working in a Desktop Support or End User Support role w 100+ users. 2+ years basic knowledge of Windows Server Roles Associate degree or certificate from technical trade school. Multiple Technical Vendor Certifications (preferred). Strong organization, people and communication skills. Strong multi-tasking and time management skills. Must be able to physically bend, stop, and lift up to 40lbs, as necessary for equipment installations, workstation setups, etc.Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: DOELocation: Fenton, MODate Posted: November 8, 2019Employment Type: TemporaryJob Reference: 02430-9502293837Staffing Area: Technology
Vacancy expired!