Job Details

ID #17116233
State Missouri
City Kansas city
Job type Permanent
Salary USD $67,000 - $101,000 67000 - 101000
Source ECCO Select
Showed 2021-07-22
Date 2021-07-21
Deadline 2021-09-19
Category Art/media/design
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Application Administrator

Missouri, Kansas city, 64101 Kansas city USA

Vacancy expired!

Job Description Summary :The Application Administrator II uses problem solving skills, proven techniques and standard procedures to enhance or change an application or system to facilitate business goals. They understand business functions related to the application and assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user. They show the ability to translate user needs into system behaviors and are able to learn new content areas of vendor applications quickly and teach them to users. Without assistance, they are able to independently make modifications to application modules, configurations, or behaviors by following agile processes. By working closely with users and supporting teams, they are responsible for the overall health of the system, which includes uptime, reliability and performance. This role has direct contact with application vendors to ensure support and functional business needs are met.Key to the role is excellent problem solving/analytical skills and knowledge of the functionality of the applications in their care.

Job Description :Demonstrated understanding of the business workflow and process requirements within complex applications. Interacts with users to collect and evaluate effectiveness of vendor products and be able to summarize and document areas for improvementContribute to efforts to implement application updates to include upgrades, patches, and new releases. Help ensure systems will operate correctly in current and future environments. Test, debug, implement, and document related changes to programs.Able to maintain application changes in a designated version control tool where required. May program in an application specific administrative language. Able to support and use application integration tools allowing for the seamless transmission of data from disparate systems, both for operational and reporting purposes.Display and execute logical and complex troubleshooting methods. Interface directly and independently with the software vendors for any necessary application bug resolution or application maintenance issues. Fully responsible for problem management activities such as issue resolution and root cause analysisMaintain application health by developing and publishing maintenance schedulesDevelop and maintain the reporting and dashboard infrastructure for designated applications for the organization where needed. Generate basic reports and business intelligence queries as needed to fulfill business requests.Provide support in Quality Assurance testing. This includes collaborating on the authoring of test cases to verify logic of new or modified programs as well as testing of recovery plans

Minimum Qualifications:Associate’s degree in Information Systems, Business Administration, or a related field or an equivalent combination of education, training, and experienceFamiliarity with Agile methodologies.

Preferred Qualifications:Bachelor’s degree in Information Systems, Business Administration, or a related field, or an equivalent combination of education, training, and experience.Experience generating and documenting requirements and/or user stories and documenting work/code with process workflows, architecture diagrams, and design documents.Strong customer services and problem solving skills. Ability to provide outstanding customer service, be a good listener and work well with others.Ability to learn new content areas of vendor applications quickly ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.Equal Employment Opportunity is The LawThis Organization Participates in E-Verify

Vacancy expired!

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