Account Development Specialist

Job Description

This Lee’s Summit, Missouri, in-office sales position supports the Clinical Sales efforts of Boston Heart Diagnostics by focusing on small-cap customer growth, re-engagement of former customers, prospecting of new customers, and tactical implementation of strategic sales campaigns.

• Working primarily through phone and email; proactively engage with customers and prospective customers to drive utilization of BHD testing.
• Utilize selling techniques to start a consultative conversation, discover circumstances, identify and address needs, overcome resistance, and ultimately gain agreement to move forward on mutually agreed upon next steps
• Speak with clinicians and staff at all levels, regarding the science behind BHD testing and how it helps clinicians to better diagnose and manage heart disease.
• Speaks fluently on the merits of our test menu, ordering logistics, and billing. Can position our offering favorably versus the competition.
• Effectively utilizes company resources to assist in achieving the items above
• Shows an aptitude to convert clients in competitive selling situations, and drives customers to become full adopters versus trial dabblers
• Works collaboratively and cross-functionally with BHD field-based Sales, Medical Science Liaison, Marketing, and Customer Service teams to bring value to existing and prospective clientele in pursuit of increased test utilization and revenue.
• Meets or exceeds benchmarks in: customer engagement activity, skill development, product knowledge, administrative duties, CRM reporting, and cross-functional interdepartmental activity.
• Participate in or facilitate field sales calls, company sales meetings, training programs, conventions, and trade shows as needed.
• Travel requirement is typically <5%

Qualifications

• Bachelor’s degree and/or equivalent training in a healthcare field
• A demonstrated track record in meeting and exceeding sales objectives or business objectives
• Strong analytical skills and the ability to convey complex technical information and concepts in a conversational setting
• Demonstrated ability to work efficiently and effectively on simultaneous tasks or assignments
• Must possess excellent communication and interpersonal skills that quickly build rapport
• 2 years or more experience calling on or working with healthcare providers; especially in the cardiovascular disease space
• Strong written communication skills in a science or technical related field
• Field based or inside sales experience with a demonstrated track record of exceeding goals
• Demonstrated organizational skills

Additional Information

Position is full-time,Monday-Friday, 8:30 AM- 5:00 PM., with overtime as needed. Position is currently being offered as remote but will eventually return to being based in the offices located in Lee's Summit. Candidates currently living within a commutable distance of Lee's Summit, MO are encouraged to apply.