Job Details

ID #22171866
State Missouri
City Marylandheights
Job type Permanent
Salary TBD
Source Apex Systems
Showed 2021-11-04
Date 2021-11-03
Deadline 2022-01-01
Category Systems/networking
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Release Project Coordinators

Missouri, Marylandheights, 63043 Marylandheights USA
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Apex Systems is hiring for Release Project Coordinators and managers for a top STL client. If interested please send word resume to

JOB SUMMARY Plans, organizes, facilitates, and communicates activities to promote software releases between test environments and into the production environment. Provides coordination between the application and test teams and ensures that a structured approach to risk assessment and business impact is employed. Responsible for following the Release Management (RM) processes.

MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience

Practices adherence to the Release Management (RM) processes, policies, and procedures and makes recommendations for updates to the Release Management documentation

Provides operational level oversight and control through the use of Release and Communications Plans, System Organization and Dependency Charts established for each Program/Application Stack

Ensures the appropriate amount of Planning is conducted based on method and complexity of the release in order to minimize risks and to clearly articulate impact of the maintenance to the stakeholders

Maintains highly accurate tracking of code releases and system maintenance for all environments, as applicable to each Program/Application Stack, to ensure environments are kept in alignment and to provide accurate Release Management (RM) metrics

Obtains and aligns resources in coordination with the applicable Resource Managers and ensures that deployment Method of Procedures (MOPs) are reviewed by appropriate Resources prior to the maintenance window

Ensures that functional testing was passed in a lower environment prior to release into an RM managed environment, and that the Production deployment procedures are practiced in a similar, lower environment

Reviews required artifacts for accuracy and completeness as applicable to each environment (Examples: Release Notes, Methods of Procedure, Test Results, and Change Requests)

Provides communications necessary for successful deployments, communicates release results when outcome deviates from the plan, and maintains a Release Calendar in accordance with each Program's Communication Plan

Coordinates Releases with the Support Center, Change and Configuration Management, Data Center Teams, Test Teams and other external groups where applicable and according to external team processes

Actively monitors Quality Assurance (QA) and User Acceptance Tests (UAT) deployment progress and ensures Release Analyst availability if needed for escalation on Production deployments

Engages resources for deployment troubleshooting and ensures that application owner signoff is obtained before a roll back or other deviation from the plan is acted upon

Ensures that Release Retrospective is conducted for release windows that are significantly exceeded or completed unsuccessfully and that root cause and appropriate corrective actions are identified and acted upon

Ensures that applicable approval and deployment emails are archived to SharePoint

May perform other duties as assigned

REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Fundamental understanding of IT technologies and testing methodologies An overall control-oriented focus to ensure processes and service delivery are compliant and risk averse Demonstrated ability of maintaining metrics based process improvement Demonstrated ability to develop strong alliances and collaborate with those outside of your immediate organization Strong customer service mindset with ability to appropriately balance risk with service delivery expectations Detail oriented with strong organizational skills Excellent inter-personal skills (listening, written and verbal communication) to partner with a diverse set of stakeholders Intermediate problem solving and analytical skills Demonstrated ability to positively influence outcomes Demonstrated track record as a team player and as a critical thinker

Education Bachelor's degree in business related discipline, or equivalent work experience Related Work Experience Number of Years It Experience 1+ Technical Project Coordinator Experience 1+

PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Familiarity with ServiceNow Change Management and CMDB or similar tools Proficient with the Microsoft Office Suite of products (MS Access experience a plus) Familiar with Defect Tracking tool such as HP ALM or similar Familiar with Code Repository tools such as CVS, GIT or similar IT Service Management experience

WORKING CONDITIONS Office environment

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

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