Vacancy expired!
Information About this Position
- Full Time Position
- Hours vary between 6 AM and 10 PM
- Benefits Eligible
- Rotating Weekends and Holidays
- Direct Patient Interaction
- Must have an understanding of patient diets
- Looking for applicants with dietary experience
Barnes-Jewish Hospital is the St. Louis region’s top adult hospital. Formed from the merger of the former Barnes and Jewish Hospitals to become Missouri’s largest hospital, it continues the traditions of its predecessors along with its partner, Washington University School of Medicine, in providing cutting-edge treatments, educating future medical professionals and working to make our community as healthy as it can be.
For over two decades Barnes-Jewish Hospital has been ranked on the U.S. News & World Report Best Hospitals Honor Roll. In 2021, Barnes-Jewish ranked 17th overall with 11 specialties being ranked. The hospital was also the first hospital in Missouri to be designated as a Magnet® hospital in 2003 by the American Nurses Credentialing Center for excellence in nursing and has been redesignated consistently since.
Barnes-Jewish Hospital is a teaching hospital staffed by more than 1,500 Washington University Physicians, the clinical practice for the Washington University School of medicine. The academic medicine partnership has developed many treatments and procedures that are now common across the globe.
Role Purpose
The Patient Services Lead will be responsible for all activities within the assigned area including assisting the supervisor/manager with daily operational functions of the patient services area, training and direction of staff, conducting inspections to evaluate adherence to quality control standards, monitoring diet compliance, monitoring patient and nursing satisfaction, and food quality.
Responsibilities
- Assists department management in coordinating and achieving department goals.
- Works various positions where needed to ensure quality and timely delivery of service.
- Assists with assigning work tasks, monitoring employee performance and schedules, completing and monitoring quality control logs, training employees and building an effective work unit.
- Evaluates patient meal selection, dietary restrictions/allergies, tray completion, tray delivery, and tray retrieval process on a daily basis ensuring that work unit follows proper diet protocols, safety guidelines and sanitation guidelines.
- Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
- BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
- High School Diploma or GED
- 2-5 years of experience
Preferred Requirements
- 5-10 years of experience
- ServSafe Certification
Benefits Statement
Note: not all benefits apply to all openings
- Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time
Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Vacancy expired!