Vacancy expired!
Data Analyst II St. Louis, MO As a Data Analyst, you will:
- Analyze large amounts of data to find patterns and insights that will help answer business questions and will help improve the performance metrics of Inbound Sales & Retention functions
- Build quality reporting tools/products to extract valuable business insights
- Identify all data sources and automate data collection processes
- Create cohesive data structures to integrate all the metrics important for managing call center sales and retention functions at the lowest data grain
- Work with Business Intelligence and other data teams to capture, develop and document data definitions, business rules, and data quality requirements
- Embrace the complexity and nuances of data structures that support the department s data needs
- Build dashboards in Tableau and other visualization tools for the IBSR team to consume analytics
- Work with functional leads and others as needed to understand business requirements and transform raw data into actionable and meaningful insights
- Develop quality reporting tools/products to extract valuable business insights
- Analyze large amounts of data to find patterns and insights that will help answer business questions and improve Sales and Retention performance
- Track key performance indicators including but not limited to Core PSU and Mobile yield rates, conversion rates, churn and save rates, tier mix and sell-ins, shrinkage rates, and adherence
- Work with channel leadership to provide ad hoc analysis
- Leverage sophisticated analytic approaches and techniques, quantify the impact, and track performance of large, multi-channel marketing campaigns, initiatives, and offers.
- Stay up-to-date on emerging industry or technology trends and create proposals to upgrade reporting, analytical tools, and processes
- Integrate data structures from multiple sources to create seamless reporting options for end-users within Inbound Sales & Retention teams.
- Automate all manual reporting processes
- Design powerful data visualization leveraging Tableau, Microsoft Office, or other software as needed
- Create scheduled push mechanisms of providing near real-time reporting to internal customers
- 2+ years working in a Data Analyst role
- 4+ years of experience working within an Analytics, Marketing, Sales, Business Intelligence, or Strategic Planning function of a large organization with an established reputation for measuring business performance (e.g., telecom, mobile, media, financial services, publishing, retail, consulting, etc.)
- Proven experience as a data analyst with deep experience in data mining
- Experience in SQL
- Working knowledge of Microsoft BI (Power Query, DAX), SSDT (SQL Server Data Transformation) & SSAS (SQL Server Analysis Services) required
- Experience using Business Intelligence reporting tools (ex Tableau and MicroStrategy)
- BS in Computer Science, Engineering, Information Systems, Data Science, or relevant field
- Ability to succeed in a fast-paced dynamic environment with limited oversight
- Creative problem solver who thrives when presented with a challenge
- Aptitude for analysis of business trends and performance measurement
- Strong communication skills, including experience presenting complex data and intelligence in a concise and easy to understand fashion
- Ability to manage large, complex projects
- Strong organizational skills and attention to detail
- Good interpersonal skills and communication with all levels of management
Vacancy expired!