Vacancy expired!
Job Description
Work on complex business and technical problems, analyzing and evaluating current business methods and procedures for improvement.
Equipped with a deep knowledge of Salesforce, focus on the overall support and maintenance of Salesforce instances, including (but not limited to) design and development, integration, testing, regular platform maintenance, etc
Design and implement new methods, procedures, and systems (both automated and manual) to improve the productivity, processing, and flow of information with end users
Identify and problem solve defects across the platform, ancillary equipment, and other issues that prevent an optimal experience for end users and customers
Create and maintain thorough, up-to-date, functional and technical systems documentation
Design, execute, manage and document test plans.
Ability to negotiate winning solutions for end users and the organization
Be part of Night/Weekend on-call rotation.
Lead retrospectives for major outages or incidents
Qualifications
3+ years of administrator experience with Salesforce Lightning
3+ years of experience as a Business Analyst or Business Systems Analyst with increasing levels of responsibility
Current Salesforce admin certification, app builder, advanced administration
At least 3 years of in-depth, hands-on experience with consultation, design, implementation and maintenance of an enterprise class business system.
Previous roles in a high growth, tech environment preferred
Prior relationship building skills coupled with the ability to develop consensus
Experience with enterprise application of Salesforce Service Cloud preferred, including OMNI-Channel, and reporting.
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
Vacancy expired!