Vacancy expired!
- Delivery of projects with consistent scope expectations including:
- Management throughout the lifecycle of the delivery process
- Consistent generation and delivery of acceptance criteria for business requirements
- Ensure a successful transition to the Support
- Produce deliverables in alignment with company's documentation standards
- Accountable for managing and delivering the support requests for assigned Business Unit and related company's requests. This includes the planning, troubleshooting, solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas.
- Collaborate with external and internal customers and vendors to analyze business needs and work with teams on solutions.
- Cross-training to learn applications across the assigned Business Unit application portfolio.
- Learn the processes and tools needed to perform the role effectively.
- Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support.
- Collaborate with technology teams, business teams, vendors, and subject matter experts to perform daily activities.
- Identify the business impact of system issues and facilitate communication as appropriate to stakeholders.
- Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.
- Perform on-call responsibilities including nights, holidays, and weekends.
- Minimal travel may be required.
- Document business, system processes and requirements when applicable.
- Engage and communicate with senior management as appropriate.
- Comprehensive Medical Benefits
- Competitive Pay, 401K
- Retirement Plan
- And Much More
Vacancy expired!