Vacancy expired!
- Delivers exceptional customer service, proactively setting expectations with customers and following up appropriately. Manages service request queues and resolves daily hardware and software service and support requests. Adheres to established service level goals. Thoroughly document work performed in ticketing system.
- Schedules installations/ upgrades and provides system maintenance in accordance with IT procedures. Works on site specific department projects and/or sub-projects Works under own initiative, prioritizes own work, and meets agreed timelines.
Vacancy expired!