Vacancy expired!
Job Description - Leasing Consultant
Company Mission: Our mission is to provide our residents with all the comforts of home and friendliness that is unmatched, while staying at the forefront of the industry through proactive maintenance and innovative amenities. We distinguish our presence in the community by offering the highest standards in cleanliness, quality rentals, and a professional team that strives to enhance resident satisfaction. Members of our team are given opportunities that encourage personal growth and challenges that help them develop professionally while improving our managed communities.
Position Overview: A Leasing Consultant is responsible for effectively implementing the leasing and marketing program to promote the positive image of the apartment communities and to assist management with resident programs and retention.
Essential Duties and Responsibilities:
Maintain a detailed knowledge of the apartment communities, amenities and surrounding businesses/organizations
Handle all aspects of leasing apartments, including greeting prospective residents, touring communities, processing applications in a timely manner, following up with prospects, obtain signatures for completion of leases/paperwork prior to move-in
Consistently documents prospect phone and email contacts
Reply to email leads and guest cards within 4 hours of receiving
Collect and secure rental payments
Adhere to company key policies as outlined in the Employee Handbook
Maintain organized community office files
Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management
Handle or assist in the receiving, recording, preparation and follow up of service requests
Assist in the inspections of vacant apartments and take appropriate action to prepare them for leasing
Promote resident retention by assisting with the renewal program
Perform daily inspection of common areas and community amenities
Report any observed maintenance problem
Assist with and attend resident functions
Adhere to and comply with company safety policies and rules and utilize safety appliances, as required
Always be courteous and helpful to residents, prospective residents and co-workers
Have reliable transportation in order to conduct market surveys, attend meetings, visit area businesses, purchase and pick up supplies for resident and community functions
Have mode of communication in which to be contacted at home and to respond in cases of emergency
Be available for overtime, weekend, holiday and evening work as needed
Perform other duties as assigned
Supervision Received: Supervision and direction are provided by the Manager; position requires ability to perform with minimal supervision.
Qualifications & Skills:Â
High school diploma or equivalent
Ability to read, write and comprehend the English language
Competent ability with using computers, smartphones, and tablets
Apartment management and/or sales experience preferred
Strong interpersonal skills and ease with both telephone and in-person contacts with a primary focus on customer service
Strong organizational and time-management skills, including ability to multitask
Facility with written communication, including documentation of tasks
Willing to work as a team member, but take individual initiative with tasks.
Valid drivers license and reliable transportation.
Working Conditions: Typical office environment. Continued periods of sitting and typing. May have variations in starting and ending times, as well as variations in the total hours that may be scheduled.
Physical Requirements:Â
Frequent walking of communities
Frequent climbing of stairs
Must be able to operate personal computer, calculator, smartphone, tablet, and fax machine
Must have normal range of vision, hearing, and speech
Full-Time Benefits: (after 90 day probationary period)
6 paid holidays per year as outlined in the Employee Handbook
Paid vacation time, based on years employed
Paid personal time, based on years employed
Vacancy expired!