Job Details

ID #15236024
State Missouri
City Stlouismo
Job type Permanent
Salary USD TBD TBD
Source Dunhill Professional Search
Showed 2021-06-08
Date 2021-06-08
Deadline 2021-08-07
Category Et cetera
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Asset Management Analyst

Missouri, Stlouismo, 63106 Stlouismo USA

Vacancy expired!

Asset Management Analyst

Asset Management Analyst will be responsible for providing support to an IT organization for its Asset Management and Configuration Management business areas. The Asset/Configuration Management team is responsible for assisting the client and team in defining the Asset Management vision, defining the business processes, and implementing the technical asset management and configuration management solution.

Job Responsibilities

  • Develop, document, and implement Asset Management process based on ITIL and ITSM best practices
  • Develop documentation for updating and reconciling asset information within the CMDB (ServiceNow)
  • Documenting and monitoring Key Performance Indicators (KPIs) and other metrics related to Asset tracking and maintenance
  • Perform Quality Assurance activities and identify opportunities for improvement within the Asset Management process
  • Provide IT business process support to assist in the definition of the As-Is and To-Be Asset Management business process areas.
  • Provide testing support for all changes (enhancements, improvements, and fixes) for the technical solution.
  • Provide training and communications support to the technical team to ensure a seamless transition for each change/new business process area.
  • Work closely and coordinate with asset management stakeholders to train, seek feedback, and ensure process compliance and delivery.

Minimum Qualifications

  • Bachelor's degree
  • 5+ years of relevant work experience
  • Experience with ServiceNow
  • Clear oral and written communication skills and attention to detail
  • Ability to obtain a L-level (equivalent to a Secret) clearance
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