Technical Field Development Advisor

Job SummaryWe are seeking a dynamic and experienced individual to join our team as Manager of Field Development. As a Manager of Field Development, you will be overseeing the technical growth and development of our field teams, ensuring they are equipped with the necessary skills and knowledge to achieve business objectives. You will play a crucial role in driving team development, facilitating on-the-job-training, implementing technical training programs, ensuring team resilience through succession planning and fostering a culture of excellence and collaboration. The ideal candidate will possess strong leadership skills, exceptional communication abilities, proven technical acumen from the fieldKey Characteristics (Highlight characteristics required to succeed in the role)Learning Experience DesignOn the Job TrainingCompetency management, design and implementationTraining evaluation and program assessmentOral and written communication Duties & Responsibilities Align and tailor learning experience to existing competency maps for all technical roles.Design, develop and deploy learning experiences in collaboration with the technical learning team to accelerate technical competency growth and assurance.Create and deliver comprehensive technical training programs in conjunction with the Field Service Manager to enhance the skills and knowledge of the field staff, ensuring they are equipped to meet customer needs safely, promote positive customer experiences and repeat sales. Develop and implement on-the-job training opportunities to reduce time to competence for technical staff and enhance the overall onboarding experience. Coordinate and support all technical training programs such as StrongStart, Basic Services Course, etc. Monitor, analyze and report technical training KPIs and metrics; serve on Root-Cause-Analysis teams when required, and take proactive measures to address any competency gaps. Engage stakeholders to review, critique and recommend improvements to existing competency maps. Lead the development of new competencies and competency maps, perform job task analysis and training needs assessments as a subject matter expert.Research and integrate industry best practices, advancements in technology, and market trends to drive innovation and improve field operations such as wastewater, PFAS, etc. Collaborate with Regional Leadership to formulate regional training. competency strategies and succession plans. Assess and optimize learning experiences by evaluating modality, curricula, instructional materials and instructor effectiveness. Conduct site and regional assessments of Competency Program implementationManage change initiatives involving technical training, assessment, and/or competency programs.Develop and execute comprehensive change management plans, including communication strategies, resistance mitigation and training roadmaps. Facilitate and support the training aspects of new large-scale contract start ups. Knowledge, Skills & Abilities (List out required and preferred skills as applicable)In-depth knowledge of training methodologies and best practicesUnderstanding of competency mapping and developmentKnowledge of change management principles and practicesCurriculum development and instructional designOTJ training principles, design and implementationTechnical writing and documentation