Lead Veterinary Technician Manager

This is a working supervisory position responsible for the leadership of the technician medical team and overseeing part of practice management. In addition to general Veterinary Technician responsibilities, duties include, but are not limited to:Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.Hire and onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.Preparing employee work schedules, managing the office staff, and finding coverage where needed.Ensure payroll is completed and submitted accurately and in a timely manner.Manage and/or implement hospital policies, including DEA/Controlled Substances and OSHA.Establish inventory control system to assure adequate stocks of supplies are available. Review best prices for all products purchased. Maintain inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points. This includes equipment and dealing with returns.Accurately handling and recording controlled drugs.Ensure accurate record keeping.Facility maintenance and safety.Conducting team meetings.Provide direction for efficient workflow.Reviewing revenue reporting.Market the hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events. Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.Ensuring that pet owners' complaints are promptly addressed and resolved.Establish good relationships with vendors to receive the best support that vendor has to offer the hospital.Promptly notifying the appropriate veterinary staff of emergency cases.Perform other duties as assigned.