Job Details

ID #2611666
State Montana
City Billings
Full-time
Salary USD TBD TBD
Source Montana
Showed 2019-07-25
Date 2019-07-23
Deadline 2019-09-21
Category Customer service
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Dispatcher / Broker Professional (Billings)

Montana, Billings 00000 Billings USA

Vacancy expired!

About our company and industry:

J&S Transportation is an auto shipping company founded in 2000 in Billings, MT. We are an auto transporter with our own fleet of trucks. We transport vehicles for auto auctions, car dealerships, rental car companies, and private individuals across the United States. Since our inception weve shipped over a million vehicles on our own truck fleet and with our shipping partners who help us reach the four corners of the continental USA. Become a part of our successful team!

More about the job:

Our company is based on honest and open communication. We communicate as much as we can with the customer, whether its good or bad, delivering real time information. Communication also needs to be on point with our fleet of professional drivers to ensure team success. Our company reflects Montana values with regards to being honest and ethical. This is very important to the ownership and the people that work here. This position requires working in a high energy, fast paced environment. This person must have excellent customer service skills. This position requires working independently as well as in a group setting and be able to make decisions, be resourceful and assume responsibilities.

This positions primary responsibility will be brokering vehicle transports that are generated through our website. You will verify carriers have the proper up to date credentials for transporting. You will provide customers up to date information regarding their shipment. As needed, this person will assist our dispatch team in dispatching loads to our own fleet by phone and satellite.

This position will also be a back up to our Maintenance Manager. Mechanical background preferred to be able to trouble shoot breakdowns and arrange for repairs and maintenance. However, we can train the right employee in this area if they do not have any experience.

Job requirements:

Highly motivated, outgoing and energetic with a professional demeanor

Self-starter

Proficient at using multiple software tools

Customer oriented as well as empathetic to our drivers

Ability to build rapport using phone, email, SMS messaging

Highly organized and detail oriented

Have problem solving skills and the ability to adapt to ever changing situations

Ability to multi task

Willingness to learn

Ability to accept constructive feedback

Strong written and verbal communication skills

Good math skills

Essential duties include but are not limited to:

Communicate with customers, quoting rates, and providing up to date information regarding loads.

Make loading and unloading arrangements with carriers and customers.

Input orders efficiently and accurately - attention to detail is crucial.

Be on-call after hours and on weekends on a rotating basis.

Compensation and benefits:

Salary “ DOE

Health and Dental insurance

Optical plan

Retirement plans with employer contributions

Paid vacation

Paid holidays

Vacancy expired!

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